Business Details
About
Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in GLEN ALLEN. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Location
Hours
Reviews
3.9
481 reviews
5 stars
294
4 stars
48
3 stars
20
2 stars
19
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the friendly and efficient service, with specific mentions of staff members providing exceptional assistance.
Speed of Service
Numerous reviews highlighted the quick turnaround for oil changes and other services, often completed in under 30 minutes.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality, miscommunication, and upselling tactics.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived overcharging for services.
Professionalism Issues
A few reviews noted unprofessional behavior from staff, including lack of communication and inadequate service execution.
- HTHilary Tansinda4 days ago5.0The courtesy was great and the service fast.
- EUE U5 days ago1.0I don't understand how such a large company can make so many mistakes. They changed the oil in my perfectly functioning Volkswagen Touareg. Shortly after the oil change, the engine seized while driving. I had the car towed to a service center and they told me it was due to the engine oil and that the engine was irreparable due to the use of the wrong, faulty, or unsuitable oil. I explained the situation to this company and they said they would inspect the vehicle. The employees who went to inspect the car took the keys from the service center, did the inspection, but didn't lock the car, and a thief broke in and stole about $500 worth of goods. They asked for a service report confirming the oil-related damage, which I provided, and 20 days later they said they would not accept any financial responsibility. This branch changed the oil in my daughter's Chevrolet Cruze about 2 months ago, and because they didn't properly tighten the oil cap, the cap fell off on the road and the entire engine was covered in oil. Luckily, we were nearby, so we drove back, had the entire engine cleaned, and got a new oil cap. Now, considering all of this, I don't think this was just bad luck; This is entirely due to people's carelessness. I waited 20 days hoping my car would be repaired, and they stalled me for 20 days; during that time, I had to pay my car installments and insurance, and the stress I experienced negatively affected my health. I am currently paying installments and insurance for a car I cannot use. Don't be fooled by discount coupons left in your mailbox; We have suffered a lot, and we don't want you to suffer the same. Furthermore, I will pursue all legal avenues to defend my rights.
- DPDebora ParkerJan 2, 20265.0Your employees/technicians brightened my day. Very courteous and knowledgeable about what oil I needed for my particular car. And they vacuumed my car ♥️🙏🏾
- HHHoltd94Dec 28, 20251.0I was the first person in line at 10am, was told it could take up to 20 minutes. After 45 minutes I went out and asked if there was an issue and they replied back acting like this was totally normal and asked why I thought there was an issue. They then told it could be another 15 minutes. 30 minutes later I went out again and they were rude to me in response as if I was being unreasonable. I said I have been here over an hour and need to leave asap. Hour and a half total for an oil change. No one was apologetic, just seemed like their normal working time to them. Do not go to this location there is a Midas across the street
- JJJaycieDec 7, 20255.0came for slow tire leak, was immediately greeted by a friendly employee named John who directed us to the bay before I even had to get out of the car. Another employee checked the tire over, and while he couldn't find where the leak was coming from, he did everything he could, offered solutions and gave advice. he seemed very genuine. I would come back here for other services
Frequently Asked Questions About Jiffy Lube Multicare
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube Multicare in Glen Allen offer?
Jiffy Lube Multicare provides oil changes, brake services, battery replacement, tire services, transmission fluid exchange, tune-ups, and fleet services among other automotive maintenance.
Do I need an appointment to get my car serviced at Jiffy Lube Multicare?
No appointment is necessary. You can visit Jiffy Lube Multicare in Glen Allen anytime during business hours for vehicle inspection and services.
What are the hours of operation for Jiffy Lube Multicare in Glen Allen?
Jiffy Lube Multicare is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.
How long does an oil change take at this Jiffy Lube location?
An oil change typically takes 15 minutes or less at Jiffy Lube Multicare in Glen Allen.
Does Jiffy Lube Multicare provide fleet vehicle services?
Yes, Jiffy Lube Multicare services fleet vehicles and accepts most fleet credit cards as well as participates with major fleet management companies.
Are there discounts or coupons available for services at Jiffy Lube Multicare?
Yes, coupons are available though offers vary by location. Check the coupon page on jiffylube.com for current discounts.
What payment methods are accepted at Jiffy Lube Multicare?
Jiffy Lube Multicare accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, contactless payments, and cash.
What nearby places can I visit while waiting at Jiffy Lube Multicare?
Nearby, you can grab a meal at Wendy's, Burger King, Taco Bell, or McAlister's Deli. If you want to rent DVDs or games, Redbox and GameStop are close by.
Are there convenient stores or gas stations near Jiffy Lube Multicare for quick stops?
Yes, 7-Eleven and BP gas stations are near Jiffy Lube Multicare for fuel or convenience shopping before or after your vehicle service.
Can I do other errands nearby after servicing my car at Jiffy Lube Multicare?
Absolutely, nearby you have access to Walgreens pharmacy, Lowe's Home Improvement for shopping, and Western Union services, making it easy to combine your vehicle maintenance with daily errands.