Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
425 reviews
5 stars
361
4 stars
20
3 stars
8
2 stars
8
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Mike and Will, for their exceptional service, knowledge, and willingness to help.
Efficiency
Customers frequently noted quick service and fast turnaround times for repairs and tire replacements.
Professionalism
The staff was described as professional, courteous, and attentive, contributing to a positive customer experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding upselling and service quality.
Trustworthiness
Several customers appreciated the honesty and transparency of the staff, especially in diagnosing issues without unnecessary upselling.
- AMAnnette MilfordSep 22, 20255.0I had a great experience, and the customer service is excellent! Jayden worked on my car, and he did a wonderful job!
- RJRonald JohnsonSep 6, 20255.0I got my jeep inspected and had new tires put on,I have to say thank you to will Faille the store assistant manager, he was very helpful and very nice and respectful,he has to be one of the most nicest persons I have meet in a long time,so I own 4 other vehicles and he is my go to guy now. He has earned all of my business. Thank you again will ill be seeing you again soon I have another inspection and tires..also would like to thank the mechanic that did the inspection also a very nice gentleman and very professional. Goodyear at the vvc is a great place to take your vehicle.
- KMKrystal MattoxAug 22, 20255.0Shoot out to Will at Goodyear, what awesome customer service no upsell just real info to make an informed decision. He is very knowledgable and I learned a lot from him in the short time I was waiting for my vehicle. We found our new mechanic shop!
- LJLou Bossé, Jr.Jul 26, 20255.0I had the pleasure of working with Mr. Will Faille of the Brook Road, Glen Allen, VA shop. Will was extremely knowledgeable, friendly and consistently offered helpful information. His staff was also friendly and professional as well. My car is running like a Champ again and I am very pleased with yet another encounter with Goodyear service!
- RSRenee SledgeJul 25, 20255.0Outstanding Service Experience! Will Faille was great from start to finish! He was incredibly patient, had an informative approach, and was very accommodating towards my husband. We highly recommend Will.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair including oil changes and mechanic services.
Where is Goodyear Auto Service located?
It is located at 10089 Brook Road, Glen Allen, VA 23059-6506, USA.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and is closed on Sundays.
Does Goodyear Auto Service offer pickup and delivery services?
Yes, they offer in-store pickup services.
Can I pay with major credit cards at Goodyear Auto Service?
Yes, Goodyear Auto Service accepts American Express, Discover, Mastercard, Visa, as well as cash and checks.
Is Goodyear Auto Service wheelchair accessible?
Yes, they have wheelchair accessible entrances and restrooms.
How can I book an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby places can I visit before or after my service at Goodyear Auto Service?
Nearby you can visit Lighthouse Treasure Trove for retail shopping or enjoy a meal at Pho Que Huong, a Vietnamese restaurant.
Are there any nearby dining options close to Goodyear Auto Service?
Yes, there are several dining options near Goodyear Auto Service including Intermission Beer Company (a brewery and bar), IHOP, and Plaza Azteca Glen Allen (a Mexican restaurant).
Is there a hotel nearby for customers who may be traveling?
Yes, the Courtyard By Marriott is located nearby for customers needing accommodation.