Many customers praised the staff for their exceptional service, highlighting individuals like Mike, Will, and Eric for their professionalism and helpfulness.
Efficiency
Numerous reviews noted quick service and efficient handling of repairs, with many customers expressing satisfaction with the speed of service.
Honesty
Several customers appreciated the transparency and honesty of the staff, particularly in avoiding unnecessary upsells and providing accurate assessments of vehicle issues.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding upselling tactics and service quality at times.
DM
Dimitrial Merchant
3 days ago
5.0
Emergency repair, booked up but they squeezed me in. Saved the day. Thanks Gary
CB
Chandresh Benani
4 days ago
5.0
Very helpful staff
NF
Nicholas Forti
Jan 5, 2026
5.0
Every experience I’ve had at Store #2823 has been great. They are professional, quick, and exceptionally courteous. The manager, Mr Gary Williams is always friendly, hospitable, and helpful.
JW
Joanne Woodson
Dec 18, 2025
5.0
The service I received at good year was impeccable. Gary Williams store #2823
RB
Rosalind Byers
Dec 2, 2025
5.0
Came here to replace a tire which I always buy from Goodyear with a warranty. I've only been to this location once but I'll definitely be using this one in the future. Failed my "free" inspection at the dealership where I have VIP. Gary, the manager showed me that the tie rods, that the dealer wanted to charge me $600 to fix, was fine. I was trying to get a quote here and these guys could have easily beat the dealerships price and took my money but I appreciate his honesty! That's not that easy to find these days.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair including oil changes and mechanic services.
Where is Goodyear Auto Service located?
It is located at 10089 Brook Road, Glen Allen, VA 23059-6506, USA.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and is closed on Sundays.
Does Goodyear Auto Service offer pickup and delivery services?
Yes, they offer in-store pickup services.
Can I pay with major credit cards at Goodyear Auto Service?
Yes, Goodyear Auto Service accepts American Express, Discover, Mastercard, Visa, as well as cash and checks.
Is Goodyear Auto Service wheelchair accessible?
Yes, they have wheelchair accessible entrances and restrooms.
How can I book an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby places can I visit before or after my service at Goodyear Auto Service?
Nearby you can visit Lighthouse Treasure Trove for retail shopping or enjoy a meal at Pho Que Huong, a Vietnamese restaurant.
Are there any nearby dining options close to Goodyear Auto Service?
Yes, there are several dining options near Goodyear Auto Service including Intermission Beer Company (a brewery and bar), IHOP, and Plaza Azteca Glen Allen (a Mexican restaurant).
Is there a hotel nearby for customers who may be traveling?
Yes, the Courtyard By Marriott is located nearby for customers needing accommodation.