Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Glen Allen, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Innsbrook location today.
Location
Hours
Reviews
4.2
745 reviews
5 stars
496
4 stars
95
3 stars
33
2 stars
32
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service and personal attention.
Reservation Issues
Numerous complaints about reservations not being honored, with customers frequently receiving last-minute notifications of vehicle unavailability.
Vehicle Condition
Mixed feedback on vehicle cleanliness and maintenance, with some customers reporting dirty cars and others noting well-maintained vehicles.
Staff Professionalism
While some staff were commended for their professionalism, others were criticized for rudeness and poor handling of customer concerns.
Efficiency
Several reviews noted quick and efficient service during pickup and drop-off, although some customers experienced long waits.
- JMJane Mayo2 days ago5.0Patient, kind, professional.
- HOHoward Ostergren3 days ago5.0Easy rental and satisfied with the experience.
- CHCindy HicksNov 14, 20255.0Friendly staff, very accommodating
- NAnida abdulaliOct 30, 20255.0We got brand New Van and front desk lady was supper amazing very helpful and she went above and beyond. Thank you
- DLDale LongOct 21, 20255.0They went out of their way to accommodate me. They came to me to pick up the vehicle.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Glen Allen offer?
Enterprise Rent-A-Car in Glen Allen offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
Where is Enterprise Rent-A-Car located in Glen Allen, VA?
Enterprise Rent-A-Car is located at 10056 W Broad St, Glen Allen, VA 23060.
What are the business hours for Enterprise Rent-A-Car in Glen Allen?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Does Enterprise Rent-A-Car offer rental reservations online?
Yes, you can reserve your rental car online via their website at https://www.enterprise.com/en/car-rental-locations/us/va/innsbrook-21c1.html.
What payment methods are accepted at Enterprise Rent-A-Car in Glen Allen?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Are there any military discounts available at Enterprise Rent-A-Car in Glen Allen?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What nearby places can customers visit before or after renting a car at Enterprise Rent-A-Car?
Customers can visit Bed Bath & Beyond and Havertys Furniture for shopping, or enjoy fun activities at Urban Air Trampoline and Adventure Park near Enterprise Rent-A-Car.
Is there a hotel nearby Enterprise Rent-A-Car for customers needing accommodation?
Yes, Extended Stay America is nearby, offering convenient accommodation options for Enterprise Rent-A-Car customers.
Where can customers find food options near Enterprise Rent-A-Car?
Golden Corral Buffet & Grill, an American buffet restaurant, is nearby for customers looking for dining options.
Are there any local transportation services near Enterprise Rent-A-Car to assist with travel?
Nearby transportation services include Richmond Limousine and TNT Limousine & Executive Sedan, which offer limo services and airport shuttles.