Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9900 W Broad St in Glen Allen offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
225 reviews
5 stars
163
4 stars
36
3 stars
15
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with staff going above and beyond to assist customers.
Knowledgeable Staff
Customers frequently mention the staff's expertise and ability to provide helpful advice on automotive issues.
Product Availability
Many reviews indicate that the store generally has a good selection of products and parts in stock.
Mixed Experiences
While most feedback is positive, some customers reported inconsistent service and issues with returns.
- SHShelda HillDec 21, 20255.0Patrick was amazing and went above and beyond to help me! Great customer service!!
- MHMrs. HillSep 27, 20255.0Both John and Jacob were extremely kind and helpful. Their customer service exceeded any I’ve experienced from any other Advanced Auto I’ve visited. This will definitely be the location I go to from now on.
- DFDeborah FrankSep 22, 20255.0I came because I need a battery for my car. Jacob waited on me and to install a new battery. He was both professional and courteous doing the job. I will definitely return if I have any other problems with my car. Again thanks Jacob.
- DMdebasish maulikSep 19, 20255.0John's exemplary service deserves recognition. Despite heavy rain, he immediately assisted me with a broken wiper, going above and beyond to ensure the repair was completed promptly. His dedication is truly commendable . John’s sincerity is impeccable.
- MSMike SSep 9, 20255.0Amazing customer service from John. Helped me with my dead battery and assisted me with the issue thoroughly. Thank you for making me happy to be an Advanced Auto customer for over a decade. Its service like this that has me choose you over others.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products does Advance Auto Parts in Glen Allen offer?
Advance Auto Parts offers car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts install car batteries?
Yes, they offer free battery installation with purchase, along with free battery testing and recycling.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, the store recycles used motor oil and batteries free of charge. Exclusions may apply.
Are there any discounts available at Advance Auto Parts?
They offer a 10% military discount for active duty and veteran service members.
What services related to car maintenance does Advance Auto Parts provide?
Services include free battery testing, free battery and wiper blade installation, engine code scanning, starter and alternator testing, and battery and oil recycling.
What are the store hours for Advance Auto Parts in Glen Allen?
The store is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts in Glen Allen offer curbside pickup?
Yes, curbside pickup is available at this location for customer convenience.
What nearby places can customers visit before or after shopping at Advance Auto Parts?
Customers can visit adjacent places such as HobbyTown for hobby supplies, Golden Corral Buffet & Grill for dining, or the Urban Air Trampoline and Adventure Park for family fun.
How can nearby UPS Access Point locations help customers of Advance Auto Parts?
UPS Access Point locations nearby provide convenient shipping and package pickup services, which can be useful for customers ordering auto parts online for in-store or home delivery.
Are there any nearby medical or safety services near Advance Auto Parts?
Yes, Concentra Urgent Care is close by, providing medical services for occupational safety, which can be helpful in case of emergencies during shopping or vehicle repair.