Advance Auto Parts

4.5
224 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 9900 W Broad St in Glen Allen offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9900 W Broad St, Glen Allen, VA
23060, United States

Hours

Reviews

4.5
223 reviews
5 stars
160
4 stars
37
3 stars
15
2 stars
0
1 star
11
  • MH
    Mrs. Hill
    Sep 27, 2025
    5.0
    Both John and Jacob were extremely kind and helpful. Their customer service exceeded any I’ve experienced from any other Advanced Auto I’ve visited. This will definitely be the location I go to from now on.
  • DF
    Deborah Frank
    Sep 22, 2025
    5.0
    I came because I need a battery for my car. Jacob waited on me and to install a new battery. He was both professional and courteous doing the job. I will definitely return if I have any other problems with my car. Again thanks Jacob.
  • DM
    debasish maulik
    Sep 19, 2025
    5.0
    John's exemplary service deserves recognition. Despite heavy rain, he immediately assisted me with a broken wiper, going above and beyond to ensure the repair was completed promptly. His dedication is truly commendable . John’s sincerity is impeccable.
  • MS
    Mike S
    Sep 9, 2025
    5.0
    Amazing customer service from John. Helped me with my dead battery and assisted me with the issue thoroughly. Thank you for making me happy to be an Advanced Auto customer for over a decade. Its service like this that has me choose you over others.
  • CC
    Camron.D.Greatone
    Sep 5, 2025
    1.0
    Dealing with an shoulder injury, I went into advance auto parts and brought a battery. I've taken out and replaced batteries before, but wasn't confident lifting the battery with my shoulder. I asked one of the guys that sold me the battery if he could help ( in which they offer that on the front of the window for free battery installations). He asked me what type of car do I have and said that he might not be able to help me since it might be on a list of cars that they aren't allowed to assist with. He looked it up and he did go outside with me and looked at the battery before repeating what he said inside. He walked back inside after saying sorry that he couldn't help, I called the advanced auto parts in short pump and asked if they could help and told him what was said. The associate said on the phone " he said what?!? That's one of the easiest batteries to install" he apologized for that and told me to come down to that location. I jump started my car and made it to that one where he apologized again and another associate assisted with helping me put the battery in. I don't know if the guy who initially rung me up was having a bad day or what, but because him in particular, no one else, I'll be going to the short pump location from now on.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*