Advance Auto Parts

4.3
348 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 7457 Hillwood Dr in Gainesville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7457 Hillwood Dr, Gainesville, VA
20155, United States

Hours

Reviews

4.3
347 reviews
5 stars
227
4 stars
68
3 stars
21
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their needs.

Staff Performance

Dale, Harry, and Alex received multiple commendations for their exceptional service and expertise, with customers specifically noting their professionalism and helpfulness.

Mixed Experiences

While many reviews highlighted positive interactions, there were also mentions of poor service and unprofessional behavior from some staff members.

Store Operations

Several customers expressed frustration with the store's closing times and the inconsistency in service, particularly regarding order fulfillment and product availability.
  • SE
    Shawn Egan
    4 days ago
    5.0
    There is a gentleman by the name of Dale at the store that helped me and my fiancé out way far past the normal customer service this evening. I feel like he should be recognized.
  • MB
    Melissa Byram
    4 days ago
    5.0
    Dale went above and beyond to help with my auto needs today. I’ve never encountered a more knowledgeable yet also sincerely genuine, kind and helpful person to assist with my car repairs. Will never go anywhere else. I appreciated the time he took to find the best deals for me and then make sure the services were done correctly. He was friendly and professional. Will be recommending all to come see him. Thank you, Dale for making the start to my new year so much better.
  • AA
    Alfredo
    Jan 1, 2026
    5.0
    I made a mistake by going to the Sudley Rd Manassas location, as a woman working there couldnt find my online order and refused to install new battery because she felt like it was too cold outside. Then I came to the Hillwood Dr. Gainesville location and a gentleman named Dale was super friendly and knowledgable. He basically educated me on how batteries are maintained and removed old battery and installed the new one while maintaining professionalism. I appreciated Dale’s expertise in Auto parts customer service and would highly recommend the Gainesville location.
  • JW
    Jacob Whithardt
    Dec 26, 2025
    5.0
    I don’t normally write reviews but… I had an awesome experience thanks to Dale. He helped me with my battery and was extremely knowledgeable and insightful—he explained everything clearly and made sure I understood what was going on instead of just rushing through it. He genuinely went above and beyond to help me out, and you can tell he really cares about doing his job right. Employees like Dale are hard to come by these days. He absolutely deserves a raise ASAP. Highly recommend working with him if you get the chance, Great down to earth dude.
  • MM
    Mason
    Dec 20, 2025
    5.0
    I had Harry helping me out. Harry went above and beyond with swapping out my battery today. He also stayed kind, professional, and gave great advice along the way.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*