Advance Auto Parts

4.3
339 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 7457 Hillwood Dr in Gainesville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7457 Hillwood Dr, Gainesville, VA
20155, United States

Hours

Reviews

4.3
338 reviews
5 stars
217
4 stars
69
3 stars
21
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Dale, Harry, and Alex going above and beyond.

Efficiency

Customers frequently noted quick service, especially for battery replacements and other urgent needs, highlighting the efficiency of the staff.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service from some employees, indicating inconsistency in customer experiences.

Product Availability

Several customers mentioned that while the store had a good selection of parts, there were instances where specific items were out of stock.

Store Hours

Some customers expressed frustration about the store closing early or not being open during posted hours, impacting their ability to receive service.
  • MS
    Mary Shields
    Nov 2, 2025
    5.0
    Dale was very helpful and knowledgeable helping me replace my battery!
  • MV
    Michael V
    Oct 31, 2025
    5.0
    Very efficient and excellent experience. Had to get a car battery tested and replaced, ended up done very quickly. If you end up working with Dale, you'll get some real great work done quick!
  • IC
    Indi Christi
    Oct 13, 2025
    5.0
    I stopped in today for a replacement battery. Dale was not only knowledgeable, but also very polite! He explained how the warranties worked, installed my new battery free of charge, took the old one away, and all the while with a great attitude. I appreciate that AAP has this great battery service, but what stood out the most was the customer service. Being personable and professional are not always easy to find today in any industry, so it was greatly appreciated to see it still exists! Thank you, Dale!
  • AP
    Anthony Papa
    Sep 21, 2025
    1.0
    Very bad service
  • KM
    kaylah mata
    Sep 20, 2025
    5.0
    Harry was AMAZING! Such great customer service, very personable and knowledgable!! Went above and beyond to help me with topping off my oil, checking all my fluids, and even double checking before I left to make sure everything was all good to go.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*