NTB-National Tire & Battery

Reviews

• LR

  Loida Rivera

  2 days ago
  5.0
  Great service they were able to get me in and out in a matter of hours and fix the rattling in my SUV!
• YN

  Yocasta Nunez

  4 days ago
  5.0
  I had a huge nail in my tire. First thing heading to work and I called them and they handle it for me. great customer service and they even offered a free break review/ est . We’ll be coming back
• MM

  Micah

  Mar 27, 2026
  2.0
  Checked lugs on front left tire, and 4 out of 5 were loose. Fixed it myself and informed staff. Service was friendly and good overall, except the work. Shouldn't have to check myself. What if this was your grandma?
• JC

  James Carlock

  Mar 25, 2026
  5.0
  Outstanding customer service! Checked my low tire pressure immediately without an appointment and no charge. Michael also checked other tires, as well. Always service with a smile. I’ve been a customer with them for nine years.
• JB

  Jennifer Bouren

  Mar 15, 2026
  1.0
  My daughter went there to get new tires put on mount balance and alignment. At first everything was great quick to get her vehicle in and she didn’t have a terrible wait time. They advised her to come back once she drove 25 miles she advised them she loved farther than 25 miles asked if she should drive around for the 25 miles and come back they said no just come back tomorrow so the could check her lug nuts. She got half way home her tires light came on, she called them to let them know they said that when she brought it back the next day they would scan tires and check pressure. She brought it back the check pressure they said it was fine and they tightened lug nuts. They turned the light off and said she was fine. Again half way home her light came on. She called again and went back for them to tell her that they just didn’t recalibrate the light. So they turned the light off again. She was driving home again and the light came back on this time I took her car up there went into the store asked to speak to a manager I got Darrell he immediately asked to go to the car to look at it. I took him out to the car asked him to make sure that they didn’t break a tire sensor when changing the tires. He said her car doesn’t have tpms her car is a 2018 Honda Civic. He checked all pressure again said it was all good even though I watched and he added air to 2 tires. He put the car on a lift and had me looking at the abs sensor as he said that is the only sensor on her car. He said that if the light comes back on he will order them for her. I advised him that if the abs sensor was bad the abs light would be on not the tire light. I advised him that if the light came back on again after I left there that I would be requesting a refund of half of my daughter money due to having to come back 3 extra times! I asked for a card with his name on it and he went into the store got a card and scribbled on the QR code thinking I couldn’t leave a review any other way. I called him out for that and he laughed. This experience made me feel like they are trying to take advantage of young women. I have attached the picture of the business card. Do yourself favor and go somewhere else for any services!

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