Mr. Tire Auto Service Centers

4.6
615 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
50 Sebring Drive, Fredericksburg, VA
22406, United States

Hours

Reviews

4.6
615 reviews
5 stars
523
4 stars
22
3 stars
8
2 stars
16
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior, particularly from management.

Service Quality

Many customers appreciated the quick and efficient service, but there were significant complaints about misdiagnoses and poor workmanship, leading to dissatisfaction.

Pricing Issues

Several reviews highlighted discrepancies between quoted prices and actual charges, with accusations of bait-and-switch tactics.

Staff Knowledge

Some customers praised the staff's knowledge and ability to explain issues clearly, while others experienced frustration with perceived incompetence.

Overall Experience

While some customers had positive experiences and expressed loyalty, a notable number reported serious issues that led to a loss of trust in the business.
  • AL
    Audrey Lockwood
    3 days ago
    5.0
    Great service! Very friendly and hospitable. Took care of a bunch of miscellaneous things in addition to my oil change, and didn't charge me extravagantly for it. Would definitely go back.
  • DN
    Derrick Nauflett
    5 days ago
    5.0
    I found the staff very friendly and most importantly honest for my particular situation dealing with a old tire and rim. They where able to resolve the slow leak, but recommended only using the tire as a spare, which was it current use. I think the price was spot on for the amount of work they had to do on the rim.
  • JB
    John Baebel
    Dec 24, 2025
    5.0
    The associate we worked with was named Lewis! He was extremely helpful and patient with all of my questions. He made sure I knew exactly what tires I needed and what was most affordable, but still durable. He did not try to up sell me and drain me for as much as he could like some places. He offered additional services example: oil change, but a simple no thanks and he respected that. They took about an hr to put all 4 new tires on my current wheels I had and the car drives like a totally different vehicle!
  • GG
    Gary
    Dec 18, 2025
    5.0
    Visited Wednesday, December 17, 2025: Tire started losing air on I95. Mr. Tire was the closest shop off of the nearest exit. Was almost 6:00 PM and they close at 7:00 PM. Didn’t catch anyone’s name, but both the tech and the guy working the front desk were super friendly. After squeezing me in and taking a look at my tire, they came and got me to show me that my tire was not repairable. They didn’t have my tire size in stock… bummer, but they offered to order the tire and have it installed by the next day. Unfortunately, I needed to get home and didn’t have time to come back the next day as it was out of my way. They offered to put my spare on for me to get me home. Expected them to charge me at least for their time and they wouldn’t accept it. The tech and especially the guy working the front desk seemed to truly care and wanted the best for me. I will definitely keep their generosity in mind the next time I’m in need of new tires or any other work. Mr. Tire staff, if you read this, sorry for the messy trunk blocking my spare in! Haha
  • CL
    Carl LaBelle
    Dec 3, 2025
    1.0
    Do not go here! If 0 stars was a rating that’s what they deserve. I brought my car here for tires. What I was quoted online is not what they put on my car and they charged me more than the quote. I showed up for my appointment I made two days in advance, they told me they didn’t have someone to do alignments and I should come back another time. Okay fine…. The car drove fine I had previously done an alignment elsewhere, but when I booked the appointment I added that service just in case. When I came back they said the alignment was needed. I took their advice, sure do the alignment. They added a warranty for the tires, I thought this made sense so I purchased it. Leaving their parking lot, I saw my tire sensors were not working, I immediately went back they said it was normal it would come on with time. It did come on about 2 miles away and registered the back tire was low. Called they said come back tomorrow. I did and there was a bolt in my tire. Pretty sure it came from their parking lot. But okay fine, I bought the warranty so I got them to plug it. The car shook extremely bad after they worked on it. I brought it back, they blamed the weights for balancing. And balanced again. I left, still shaking, my car drove fine when I brought it to them. I take it back again they said I have more issues with my car… strange there were none before bringing it here I just wanted better tires. I left took it to NBT across the street. They took me in were kind and most of all professional. Checked my alignment it was out, okay pay them to do it. Then they bring me to the shop and show me there isn’t a single balancing weight on any of my tires except the one that had the plug in it. So they balanced my tires and my car was fine. Fast forward to today I got a nail in my tire on the road. I think well I can make it to Mr. Tire and I have a warranty. I go in say hi I have a warranty and I have a nail in my tire. Could you plug it? I’m immediately met with unprofessionalism and attitude stating “ha not tonight” I said I’ll pay for the plug I just need it plugged so I can get home before it loses all the air. “Yeah I’m not tonight sorry, but I can look at it” I don’t see much point in you looking at it if you won’t fix it. I also think it’s bullshit that you guys won’t honor your warranty and you’ve completely taken advantage me.” The man stepped at me in a threatening like manner, I said, “Are you stepping at me?” “You’re cursing” he stated, I said I think you need to grow up I said “bullshit”, it was only he and I in the store. He then threatened to call the police on me. I said “I’m a customer, I have a problem and you are being rude and aggressive. All I’ve done is ask for help and tell you I think it’s bullshit you don’t honor your warranty or take care of your customers.” I didn’t “curse at him” So I asked for his name and managers name which he would not give me. I then drove to Firestone who said absolutely come in we can fix it no problem. They were kind and respectful. Do not go here they are awful and unprofessional. This man wanted to fight me because I showed frustration with his lack of service. Terrible staff and service.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of automotive services does Mr. Tire Auto Service Centers offer?

Mr. Tire provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes.

What tire brands are available at Mr. Tire Auto Service Centers?

They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.