Jiffy Lube Multicare

4.2
375 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Fredericksburg. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
10435 Patriot Hwy., Fredericksburg, VA
22408, United States

Hours

Reviews

4.2
375 reviews
5 stars
253
4 stars
41
3 stars
21
2 stars
13
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and respectfulness.

Service Speed

Numerous reviews noted the quick service, with many customers being in and out for oil changes in under 30 minutes.

Quality Concerns

Several customers reported issues with service quality, including overfilling oil and improper repairs, leading to dissatisfaction.

Communication Issues

Some customers experienced poor communication from staff, including rudeness and lack of attention, which negatively impacted their experience.

Mixed Experiences

While many customers had positive experiences, a significant number reported serious issues, indicating inconsistency in service quality.
  • WV
    Wendy Villa
    6 days ago
    1.0
    Came in on 12/26 to fix an oil leak and vehicle was diagnosed to have valve cover and spark plugs replaced. However when I picked up my vehicle same day the check engine light was on and my van kept accelerating while parked. I brought back my van to them same day and said it was not leaking, when indeed it was and I have attached picture to the right. Unfortunately they said it was fine and vehicle was safe to drive. I called on 12/28 early morning to inform them my van is still leaking, let me know tech was not there. Same day in the afternoon after church my van broke down and I have attached the picture and I had to get towed on 12/28. I called to inform them on 12/29 of the incident and at this point van does not turn on. Due to the oil leak my alternator was ruined and seems like I was mis diagnosed. I was told on 12/30 that an incident or report will be filed and I would get a call by 1/02 the latest and still have heard nothing. If the district manager can please reach out ASAP. I am quiet upset I paid $865 to have my van returned in the worst condition and now no one wants to be held accountable.
  • EC
    Earl Cottom
    Jan 5, 2026
    5.0
    Great, very convient and quick!!
  • SL
    Suzanne Lizana
    Dec 16, 2025
    5.0
    Very good service, quickly done and they were very respectful and friendly
  • GF
    Gregory Brown (F4S)
    Dec 4, 2025
    5.0
    Austin and guys are great! Honest, right to the point, and get the job done! Get all my oil changes and supplemental things done here!
  • JR
    Julie Russell
    Nov 18, 2025
    5.0
    Savannah gave a great recommendation and was genuinely a great customer service representative! She and the guys with her are great and I will definitely recommend this Jiffy Lube!

Frequently Asked Questions About Jiffy Lube Multicare

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service