Many customers praised the staff for being friendly, professional, and helpful, often going above and beyond to assist.
Efficiency
Numerous reviews highlighted the quick service and ability to accommodate urgent requests, often completing tasks in a timely manner.
Honesty and Integrity
Several customers appreciated the transparency regarding necessary services, with staff not upselling unnecessary repairs.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality and communication, particularly regarding unexpected charges.
Staff Recognition
Specific employees, such as Keith, Jay, and Beverly, received repeated commendations for their exceptional service and customer care.
AA
armyguy0901
2 days ago
5.0
The staff was phenomenal and helped out in a pinch even stayed a little bit late to get me taken care of. Highly recomend!!
EG
Erica Gomez
Nov 15, 2025
5.0
Great service! Grace and Keith helped me with my tire service and more. They stayed open a little late when I was stuck on the side of the road with a flat tire
RN
Rachel Nett
Nov 14, 2025
5.0
Had to have a tire plugged on a Sunday, they were quick and I have had no issues with it. Only complaint would be that they didn't put the donut back under the car where it goes, but then again I didn't ask them to, so can't fault them too much. I would definitely go back.
KL
Kathie League
Oct 30, 2025
5.0
Rob was very helpful when I experienced a low tire pressure warning. I was not able to get pressure up using pump at a nearby gas station, so went to Goodyear to have them check my tires. Rob was very polite, professional and to look care if the issue. I will continue to use this location based on the great service I received.
LS
Linda Sciotti
Oct 26, 2025
5.0
Keith and the service staff are amazing. I came in with an auto emergency and they went above and beyond to assist me with their expertise and ensuring I was in good hands. Very thankful for putting me at ease and professionalism. Highly recommend!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire sales and automotive repair, including oil changes and repairs by certified mechanics.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM.
Is Goodyear Auto Service open on holidays?
Goodyear Auto Service is closed on some holidays like January 1, April 20, and December 25, but open with reduced hours on holidays like July 4 and December 24 from 8:00 AM to 5:00 PM.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 9631 Patriot Hwy, Fredericksburg, VA 22407-9407, USA.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup for certain services and products.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online at their website through the reservation URL.
What nearby restaurants can I visit before or after my service at Goodyear Auto Service?
Nearby you can find popular food options like Taco Bell, Pollo Campero, Mexico Palace, Mimi's Cafe, and HCK Hot Chicken.
Are there any nearby places where I can get a coffee while my car is being serviced?
Yes, Starbucks, a coffee shop and restaurant, is nearby, making it convenient to grab a coffee during your visit.
What nearby services are available for vehicle care besides Goodyear Auto Service?
Firestone Complete Auto Care and Sam's Xpress Car Wash are nearby for additional auto repair and car wash services.