Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
241 reviews
5 stars
181
4 stars
22
3 stars
7
2 stars3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Edwin, Joey, and Robert for their exceptional service.
Service Quality
While some customers reported positive experiences with tire and oil change services, others expressed dissatisfaction with the quality of work, citing issues like over-torqued lug nuts and unfulfilled warranty promises.
Management Issues
Several reviews indicated a decline in service quality and professionalism under new management, with specific complaints about rude behavior from staff and lack of accountability.
Honesty and Transparency
Customers appreciated the honest assessments of their vehicle needs, with many noting that the shop did not push unnecessary repairs, although some felt misled regarding warranty terms.
- FFF'burg Foodie2 days ago4.0I've been here a few times over the years for basic services, such as oil changes, inspections, even bought a tire. All those services went well and customer service was decent. I'll continue to return for those types of services. Anything more major, I use a trust, local mechanic for.
- CBCameron BaughanDec 2, 20255.0Robert was a great help in getting me signed up for there 3 year alignment program and getting me new tires and brakes.
- TRTreasurer RappArtsNov 29, 20255.0I’ve been coming to the shop for 10 years or more. I’ve always had good service and a couple times when there were some minor issues associated with my service. The sales team stepped up to make it right for me. I want to give a shout out to Robert and Joel for taking good care of me on this purchase of new tires, alignment and oil change.
- UAUlises AmayaNov 15, 20255.0Un excelente servicio yo traigo mis 3 carros siempre desde que me mude para esta Área
- CACarla AbramovitzOct 6, 20251.0Would not recommend. The sales associate lied so much, he couldn't keep up with his story. He even told me he didn't work there when I brought the vehicle in a month prior which was a total lie as I recognized him. He quoted me a price to get a leak fixed of over $1,000 and then told me when I was there the second time that there was no leak. He lied on one of the two occasions. He is definitely bad for their business. I still wonder if all of the work I was charged for was even done.
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repairs, including tire sales, oil changes, and mechanic services.
Where is Goodyear Auto Service located?
It is located at 250 MCWHIRT LOOP, Fredericksburg, VA 22406, USA.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours vary, with closures on some holidays and shorter hours on others.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup services.
What forms of payment does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and restroom facilities.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at https://www.goodyearautoservice.com/en-US/make-appointment.
What popular fast food restaurants are near Goodyear Auto Service?
Nearby popular fast food restaurants include Sonic Drive In, Bojangles' Famous Chicken 'n Biscuits, Chick-fil-A, and Waffle House, which you might visit before or after your service appointment.
Are there any automotive parts stores close to Goodyear Auto Service?
Yes, closely located are O'Reilly Auto Parts and NTB National Tire & Battery, convenient for additional car parts and services.
What amenities are located nearby for customers visiting Goodyear Auto Service?
Nearby amenities include Dollar Tree for shopping, Rite Aid for pharmacy needs, and Western Union for money transfer services, making errands convenient during your visit.