Business Details
About
Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Fredericksburg today.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Express Oil Change & Tire Engineers
4821 Plank Rd, Fredericksburg, VA
22407, United States
Hours
Reviews
4.9
365 reviews
5 stars
350
4 stars4
3 stars2
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and providing excellent service.
Efficiency
Numerous reviews highlighted the quick service, with many customers noting fast oil changes and minimal wait times.
Honesty and Integrity
Customers appreciated the transparent communication and lack of pressure to upsell unnecessary services.
Mixed Experiences
Some reviews mentioned inconsistent service quality, with a few customers expressing dissatisfaction with specific incidents.
Family-Friendly Atmosphere
Several customers noted the welcoming environment, including thoughtful gestures like offering treats to children.
- ANAndrew NembhardDec 31, 20254.0I’m still here at the shop and I’m traveling from NY and stopped by for a quick oil change. The customer service is excellent the assistant Manager Nate was just fabulous along with the service. Please drop by and give as mush business as possible.. great team
- TBTim BriggsDec 30, 20255.0Techs were exceptional, nice to see young people who care
- DRDanyelle RobertsDec 13, 20255.0I would like to say I am a little late with this review but still haven’t forgotten the person who take care of my oil change Victor. Amazing young man very knowledgeable and explained the oil process as he went along, he was sure to answer any questions I had and very respectful. I travel to the area for work and because of how great the service was I would drive 3 hours to go back and have them do my service again! Thanks again and merry Christmas
- SCSimone ChesneyDec 5, 20255.0Phil and his team were excellent and wonderful with servicing my vehicle. When I expressed to him my problem and concerns, he took the time to have a conversation with me to discuss my options, what he could do and took the time to thoroughly explain the process of how he would service my vehicle. He gave me recommendations on how to move forward with the servicing and provided me with clarification about the situation and any questions I was confused on. He was honestly great at diffusing what would have otherwise been a very stress inducing situation. I would greatly recommend not only Phil but also his entire team as the work they did to ensure I would be able to get back on the road was extremely important and helpful. I am very grateful for Phil and the work he was able to do. Thank you again!
- CQColin QuasteNov 28, 20253.0I'll be honest, I wasn't really thrilled how they de-escalate the situation. I came in for an oil change and asked if there were any discounts for Black Friday which then they told me if I find one online I can see if it works. Fine, I have no problem searching for a deal. I came across a coupon code and everything was good. Until it wasn't, after being in the car for 15-20 I was then told they lost my oil cap and need to get me a new one. I then had to wait longer. I arrived at 4:05 and i'm now leaving at 4:50. I asked for additional compensation due to this taking longer than anticipated. The manager on duty said well you already have a black Friday code. That's a good discount already. I reminded him I found that code, So then he offered me an extraI five dollars off. Not really happy with the customer service I received.
Frequently Asked Questions About Express Oil Change & Tire Engineers
What services does Express Oil Change & Tire Engineers in Fredericksburg offer?
Express Oil Change & Tire Engineers offers oil changes, tire services, vehicle maintenance, wheel alignment, brake repair, state inspections, battery replacement, and more.
What are the operating hours of Express Oil Change & Tire Engineers in Fredericksburg?
The shop is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays.
Where is Express Oil Change & Tire Engineers located in Fredericksburg?
It is located at 4821 Plank Rd, Fredericksburg, VA 22407, USA.
Does Express Oil Change & Tire Engineers in Fredericksburg accept credit card and mobile payments?
Yes, they accept American Express, Mastercard, Visa, as well as mobile NFC payments like Apple Pay and Android Pay.
Can I schedule an appointment online for services at this location?
Yes, you can schedule an appointment online via their website at https://www.expressoil.com.
What major tire brands are available at this Express Oil Change location?
They carry major tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, and Hankook, among others.
Is Express Oil Change & Tire Engineers wheelchair accessible?
Yes, the facility features wheelchair-accessible entrances and parking.
What nearby restaurants can I visit before or after getting my oil change?
Virginia BBQ, a barbecue restaurant, is located nearby where you can enjoy a meal before or after your vehicle service.
Are there any urgent care clinics near Express Oil Change & Tire Engineers in Fredericksburg?
Yes, BetterMed Urgent Care and Mary Washington Urgent Care are nearby clinics where you can seek medical attention if needed.
Where can I get my car washed after servicing at Express Oil Change & Tire Engineers?
GO Car Wash, an auto detailing and car wash service, is located nearby for convenient vehicle cleaning after your service visit.