Enterprise Rent-A-Car

4.2
221 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

20 Plantation Dr, Fredericksburg, VA
22406, United States
(540) 371-4143
https://www.enterprise.com/en/car-rental/locations/us/va/stafford-162y.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Fredericksburg, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Stafford location today.

Location

Enterprise Rent-A-Car
20 Plantation Dr, Fredericksburg, VA
22406, United States

Hours

Reviews

4.2
221 reviews
5 stars
154
4 stars
27
3 stars
3
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Jazmine and Aimee for their exceptional service.

Reservation Issues

Several reviews mentioned problems with reservations, including vehicles not being available despite prior bookings, leading to frustration among customers.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and reliability, with some customers receiving dirty or malfunctioning cars.

Efficiency

Customers appreciated the quick and efficient service during pickup and drop-off, noting minimal wait times.

Mixed Experiences

While many reviews were positive, there were also significant complaints about poor customer service and unprofessional behavior from some staff members.
  • MI
    maria jose sanchez inciarte
    Nov 29, 2025
    5.0
    I highly recommend this agency. Their staff is incredibly friendly and dedicated to helping you. I loved their services, thank you so much!
  • QQ
    Queen
    Nov 13, 2025
    5.0
    I had to rent a vehicle here after an accident, and while my experience started off rocky, Jazmine Jarrett truly turned it around with her exceptional customer service. Her patience and support made all the difference! If you visit this location, definitely ask for her—she's fantastic!
  • DS
    Delena Sinclair
    Nov 10, 2025
    5.0
    I had a problem with my rental on Friday, and the 1-800 number could not help me, but when I returned the vehicle to this store Jazmine was super helpful and more than fair! Thank you for your help Jazmine!
  • CK
    Crystal Kasper
    Nov 10, 2025
    5.0
    I love this location. It’s super easy to rent a car and return it with the drop box. Everyone here has been amazing and friendly and very personable . I will Continue to use this location
  • TH
    Toni Hamm
    Nov 8, 2025
    5.0
    Have a smooth and easy service from pickup to driving off. Thanks everyone.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Fredericksburg, VA?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.

Where is the Enterprise Rent-A-Car located in Fredericksburg?

The location is at 20 Plantation Dr, Ste 109, Fredericksburg, VA 22406, USA.