Enterprise Rent-A-Car

4.2
219 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

20 Plantation Dr, Fredericksburg, VA
22406, United States
(540) 371-4143
https://www.enterprise.com/en/car-rental/locations/us/va/stafford-162y.html
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About

Car Rental AgencyVan Rental
Need a rental car in Fredericksburg, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Stafford location today.

Location

Enterprise Rent-A-Car
20 Plantation Dr, Fredericksburg, VA
22406, United States

Hours

Reviews

4.2
219 reviews
5 stars
152
4 stars
27
3 stars
3
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, helpful, and professional service, with specific mentions of employees going above and beyond.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.

Vehicle Condition

Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving dirty or malfunctioning cars.

Efficiency

Customers appreciated the quick and efficient service during pickup and drop-off, although some reported long wait times.

Location Experience

The Plantation Drive location received consistent positive remarks, while other locations faced criticism for poor service and management.
  • QQ
    Queen
    Nov 13, 2025
    5.0
    I had to rent a vehicle here after an accident, and while my experience started off rocky, Jazmine Jarrett truly turned it around with her exceptional customer service. Her patience and support made all the difference! If you visit this location, definitely ask for her—she's fantastic!
  • DS
    Delena Sinclair
    Nov 10, 2025
    5.0
    I had a problem with my rental on Friday, and the 1-800 number could not help me, but when I returned the vehicle to this store Jazmine was super helpful and more than fair! Thank you for your help Jazmine!
  • CK
    Crystal Kasper
    Nov 10, 2025
    5.0
    I love this location. It’s super easy to rent a car and return it with the drop box. Everyone here has been amazing and friendly and very personable . I will Continue to use this location
  • TH
    Toni Hamm
    Nov 8, 2025
    5.0
    Have a smooth and easy service from pickup to driving off. Thanks everyone.
  • MS
    Martha Smith
    Oct 9, 2025
    5.0
    Jazmine Jarrett is amazing! Her customer service is excellent! This is the second time I have used this facility and I will drive extra miles to rent my car from this location because of Jazmine. I’m sure you already know this, but she treats your customers as though they are her only one and she goes above and beyond to make sure they have the car they would be comfortable in. Please recognize Jazmine for always doing an awesome job and for making Enterprise Car Rental stand out from the rest. She is the reason you have me as a customer for life and I will always drive out of my way rent my vehicle from Jazmine! She is the store manager, and she has also trained her staff to offer the same great customer service. Thank you so much for having her on your team.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Fredericksburg, VA?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.

Where is the Enterprise Rent-A-Car located in Fredericksburg?

The location is at 20 Plantation Dr, Ste 109, Fredericksburg, VA 22406, USA.