Bobby's Tire Discounters

4.5
307 reviews

About

Tire ShopAuto Repair ShopOil Change Service StationBrake ShopCar Battery StoreAuto Spring ShopAuto Air Conditioning ServiceAuto MaintenanceAuto Glass ShopAlternator Repair
Hey Franklin neighbors – did you know that Tire Discounters includes a free alignment with a standard 4-tire installation? In case you haven’t heard, our family-owned and operated tire stores offer the best value and tire deals in the business. We’re located just down the road from you at 1381 Armory Drive, and carry a huge selection of tire brands like Michelin, Pirelli, Continental, BF Goodrich, Goodyear, Nexen, and many more. In other words… if you want it, we’ve got it. Swing by the shop today, or get in touch with us at (757) 569-9662.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Bobby's Tire Discounters
1381 Armory Drive, Franklin, VA
23851, United States

Hours

Reviews

4.6
284 reviews
5 stars
230
4 stars
27
3 stars
9
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Will and Jess for their exceptional service.

Service Timeliness

There were mixed reviews regarding service speed; while some customers appreciated quick service, others experienced long wait times and delays.

Quality of Work

Feedback on the quality of repairs was inconsistent, with some customers satisfied with the work done, while others reported issues such as improper balancing and unnecessary upselling.

Pricing

Several reviews mentioned that prices were perceived as high, with some customers recommending to shop around for better deals.

Overall Experience

Overall, the business received a mix of positive and negative feedback, with some customers expressing loyalty and others indicating dissatisfaction with recent changes.
  • CH
    Charles Haskett
    Dec 31, 2025
    1.0
    If you didn't know, Bobby's was bought out by Discount Tire. I did not know this or I would have never came here to begin with. Anyways, I came in for an 8 A.M appointment to have my TPMS serviced and tires balanced. At most, this should be an hour job or 1.5 to be conservative. To begin, it took them close to 5 hours. Ruined my entire day. Second, they said all my TPMS batteries were dead, which is likely crap because they were replaced 2 years ago. They have a 5-7 year life. I can see one going bad but all of them... Highly unlikely. I asked for the old ones back so I can take to another shop to confirm. Then they tried to align my truck after all this... You don't need an alignment after balancing. The alignment would have cost $140 which is double the cost of what I paid less than a year ago at a private shop. To top it off, my TPMS light came back on a few hours after leaving. I would take my truck to Walmart before I take it here again. Stay away to save your self some money and most importantly your time.
  • JR
    Jason Dunaway, Realtor
    Dec 2, 2025
    5.0
    Bobby’s took care of my vehicle. I got some new shoes for it and the alignment and oil change was a plus. The fact that it was done when they said it would be means a lot when you are on a tight schedule. I highly recommend them.
  • NP
    Nick Papageorgio
    Oct 30, 2025
    1.0
    I wouldn't go here again if it was the last mechanic on the planet. I called on Saturday to make an appointment, I was told to bring my car in Wednesday and leave it all day Dropped my car off Wednesday, was told it would be a few days. I explained I already called a few days ago and was told to bring my car in today. I explained the issue that I was having, and the check engine light code I had, and possible causes. A day and a half later, I called back because I had heard nothing. Apparently they looked at my car but didn't feel it was important to call me back and tell me. All she did was repeat the information I already told them. The codes, possible causes, and possible things to replace. So now I've had a week wasted, charged $50 for nothing, and have to find a competent auto mechanic in the area. Maybe there is a communication disconnect between the mechanics and the people working in the front, but from the conversations I had, these people have no idea what they're doing, and I wouldn't trust them to fix a fisher price car.
  • RE
    Richard Edmondson
    Sep 1, 2025
    5.0
    We were traveling through the Franklin Va. area and had to get a tire repaired. Will and the crew were very helpful and got us back on the road. If I lived closer they would get all of my business.
  • SG
    Scott Gray
    Aug 23, 2025
    3.0
    Tires were ordered and received quickly. installation was done quickly. however I had to take my truck elsewhere to have them rebalanced. I could of had Bobby's correct the issue but they should of done it correctly the 1st time.

Frequently Asked Questions About Bobby's Tire Discounters

How do I know if I need an alignment?

The #1 cause of uneven or rapid tire wear is misalignment. Your vehicle also may pull to one side or feel "loose" when steering, and you might even observe a drop in fuel economy. Alignment is critical to tire life and vehicle safety. In fact, if you install new tires on a misaligned vehicle, some manufacturers won't even honor your tire warranty. Everyday driving, potholes, hard turns, and sudden stops, gradually knock your wheels out of alignment. This wear is natural, but it can quickly chew through your tires. That's why Tire Discounters includes a FREE alignment ($129.99 value) when you purchase 4 tires installed. It's just another way we help you get more life (and more value) out of your tires.

How do I get a free alignment?

At Tire Discounters, when you purchase any 4 tires with installation, you get a FREE alignment. A 4 wheel alignment is valued at $129.99, and comes with a 12 month warranty.