Zips Car Wash

Reviews

• HB

  Harrison Bailey

  2 days ago
  1.0
  I've been with zips for some time now and I've never had to argue with staff but this girl (Jessica) denied us our wash and shut the gate on us around 6:35 pm saying there closed. I know that's a lie because the guy at the pay area looked up our sticker and let us in but she denied us access to the tunnel.😢 We just wanted a clean car before we went on vacation and I had to go buy a car wash at another location. We decided to cancel our fleet
• DG

  David Gardner

  Nov 11, 2025
  4.0
  Off peak, not as many people to prep car. Wash was fine
• JJ

  John Jacobs

  Oct 31, 2025
  1.0
  I have typically had a good experience with this carwash until today. There is an issue with their payment screens that does not allow self-service, so an attendant has to do everything for you. The attendant I had was on a call using speaker phone. He was talking to a friend while trying to ask me which wash I wanted. He was trying to talk to both of us at the same time and it was not working. I finally asked him to please focus for a minute so I could move on and get the wash done. He became visibly angry with me, wandered off for about a minute to end his call before coming back to deal with me. Once he returned, he was aggressive in asking me questions and thumping on the touch screen. Once that unpleasant experience was over, I finally got to pull forward to begin the wash. There was no one there to usher me into the washing facility as there typically is. I sat parked at the entrance to the facility for about three minutes before finally honking my horn. After I honked a man emerged and ushered me in. When I got to the end of the wash the sign with the red and green lights that let’s you know to pull out was not working. No green light ever came on so I just pulled out and left. Not sure if they had a manager on duty today but if they did, they may want to make sure the manager knows how to manage people and how to report broken equipment. Lots of carwash options in Forest now. I will be going elsewhere from now on.
• JH

  Joshua and Taylor H

  Oct 28, 2025
  1.0
  Would not recommend going to this location. We had a membership when it first opened. However, we noticed after a while, half of the vacuums do not work and the ones that do work have really poor suction. We canceled our membership and I went again recently just to pay for a single car wash. They have listed that they offer a $12 “basic” car wash with the next being a “basic plus” at $18. However, at this location, they say that they are not able to do the $12 car wash (?) although it is listed on their website and at the actual location. I paid $18 for a “basic plus” car wash and only one of the two vacuums at the place I parked barely worked— very poor section. The other vacuum head was completely disconnected from the hose and did not work at all. Their card readers also do not work, although this is a fairly new car wash. Do you not go to this car wash. It has not been well maintained, and it is false advertising to say you have a $12 car wash, but then tell customers you don’t offer at the location.
• JO

  Joey Oliver

  Sep 15, 2025
  1.0
  Paid 24$ for a wash then had to rewash truck when i got home - only 1 of the 4 wheels were clean - tailgate only half cleaned - tire shine on only 1 tire - will not be back

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