Whistle Express Car Wash

4.9
736 reviews

About

Car Wash
Are you looking for a fast, professional, and eco-friendly car wash in Forest, VA? Whistle Express Car Wash is your go-to local car wash for the greater Forest area. Our 3-minute drive thru car washes allow you to stay in your car and have a beautiful car (both exterior and interior) without long wait times. And our eco-friendly practices, like biodegradable detergents and water recycling, clean your car with minimal environmental impact. Not only do you get our friendly customer service for the best car wash experience, you also get FREE amenities with every wash. Join our Unlimited Wash Club today for deals and specials. When it comes to cleaning your car, visit Whistle Express Car Wash of Forest, VA and experience the difference!

Location

Whistle Express Car Wash
14707 Forest Rd, Forest, VA
24551, United States

Hours

Reviews

4.9
736 reviews
5 stars
697
4 stars
17
3 stars
7
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Lonnie and JJ for their exceptional service.

Wash Quality

Several reviews indicated dissatisfaction with the quality of the car wash, mentioning issues like incomplete cleaning and damage to vehicles.

Management Response

Customers expressed frustration over the lack of follow-up and accountability from management regarding complaints and damage claims.

Pricing Concerns

Some customers noted recent price increases and questioned the value of the services received compared to competitors.
  • KK
    Kidaneki16
    Dec 23, 2025
    1.0
    I want to be fair in this review. The customer service was good, and the manager which is his name is JJ was polite and tried to help, which I appreciate. However, my car was cracked during the car wash. The damage was not there before the wash. I reported it immediately and showed photos. I was told “we will call you”, but no one ever called me back. What disappointed me most was the lack of honest responsibility and follow-up. There was no clear answer and no action taken to fix the damage. I appreciate the staff’s attitude, but damaging a customer’s vehicle and then failing to take responsibility or follow up is unacceptable. Because of this experience, I cannot recommend this car wash.
  • DP
    Dan Petriskie
    Dec 23, 2025
    3.0
    Have been a member since this car wash opened. Disappointed in the wash I received today. Soap did not dispense at the first station and then no rinse at the end. Still had soap on my vehicle when I exited. Went through a second time and pretty much the same thing. Not sure what's going on but disappointed in today's experience.
  • DW
    David Watson
    Dec 23, 2025
    4.0
    Regular wash and dry. Pay 40 for unlimited monthly washes. Go there often
  • NS
    Nick S
    Nov 23, 2025
    1.0
    horrible experience for second time. waiting a year between post. avoid this place at all costs
  • CC
    Crystal
    Oct 22, 2025
    1.0
    This was my first and last trip to this car wash. I looked around for signage about what a gold or silver wash were. Nothing. I used my credit card and selected gold. Then an aggressive, devaluing and condescending man appeared with an iPad and told me he wanted me to swipe my card in the iPad. I told him I already paid. He said I needed to put it in the iPad. I asked for a receipt as I thought I may have just paid twice and no receipt came out of the machine. He got upset and said, I have to go into the building to get that! I said I wanted it. He was rude! My car was literally just as dirty on the hood and trunk when it came out. I called him since he said they were “His Employees”. He started blaming my car for the wash not cleaning my car over and over and making devaluing comments. He ran me through again because I saw signage that said they would do that and I said I wanted that. Again arrogant and devaluing. No apology, no accountability, nothing. My car didn’t have hard to clean stains like tree sap, just road dirt. So rude. A girl at the wash gave me the evil eye and mumbled at me until I could no longer see her. Why are people in business if they are so narcissistic and rude that they can’t be decent? I told him I wouldn’t be back and that I knew what he was. The car wasn’t clean and the people were extremely rude! A man helped me at the vacuum and he said I hope you didn’t pay for a gold and I said I had. He saw how dirty my car was after going through. I Won’t be back! Waste of 24.00.

Frequently Asked Questions About Whistle Express Car Wash

Do you offer full detailing?

While we don’t offer full detailing as a service, we understand that having your car look its best is a priority for you. To accommodate this, we have installed complimentary areas where guests can vacuum their vehicles and use our towels, wipes, and other free supplies.

Who vacuums the car?

Our customers have the opportunity to utilize our complimentary area that is stocked with car vacuums, towels, wipes, and other free supplies.