Jiffy Lube

4.1
355 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FOREST. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
17630 Forest Rd, Forest, VA
24551, United States

Hours

Reviews

4.1
355 reviews
5 stars
226
4 stars
53
3 stars
19
2 stars
13
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude interactions.

Service Speed

Many customers appreciated the quick service, often completing oil changes and inspections in a timely manner.

Quality of Work

Concerns raised about the quality of work, with reports of improper installations and missed issues leading to further problems.

Pricing Transparency

Customers expressed frustration over unexpected charges and lack of clarity regarding pricing for services.

Staff Knowledge

Some reviews highlighted knowledgeable staff who provided good recommendations, while others noted a lack of communication about service details.
  • LW
    Larry W
    3 days ago
    5.0
    Had an oil change and a vehicle inspection. The staff was friendly and professional. An honest repair shop. Thank you guys very much 😊
  • JJ
    John Jennings
    Nov 17, 2025
    5.0
    Friendly, quick and efficiaent
  • VC
    Victoria Cross
    Sep 30, 2025
    3.0
    I got an inspection. I dropped my car off which was fine. They told me how long it would take to get to it and I was told that I would get a call when it was done. They didn’t call and when I called the woman asked if I had a Honda civic. And I corrected her. I asked if it had passed inspection and she said well it’s done. And I said but did it pass and she said, “if he didn’t call you then it’s done.” When we got there the customer service at the front desk was extremely rude. The woman was over the top friendly to the customer in front of me and then when my husband and I went to the counter to pay she told us the cost and then when I said thank you she simply grunted and handed us the receipt. Definitely lost my future business.
  • SW
    Sheila Wallis
    Sep 17, 2025
    5.0
    I had an excellent experience at Jiffy Lube in Forest, Virginia. Though they seamed to be rather busy, the wait was not long. I left after only about 45 Minutes with all the items I requested be serviced and they made me aware of other issues that needed to be taken care on the near future. Thank you, Jiffy Lube Forest.
  • CB
    Christine Bell
    Sep 12, 2025
    5.0
    Great Service!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service