Many customers praised the friendly and helpful staff, highlighting specific employees like Mike and Paul for their exceptional service.
Trustworthiness
Several reviews noted the honesty and integrity of the mechanics, with customers feeling confident in the assessments and recommendations provided.
Efficiency
Customers frequently mentioned quick service and efficient turnaround times, especially in emergency situations.
Pricing Concerns
Some customers expressed dissatisfaction with pricing practices, feeling that they were overcharged or misquoted for services.
Mixed Experiences
While many reviews were positive, there were also reports of negative experiences, particularly regarding communication and service accuracy.
BD
Brandon Davenport
6 days ago
5.0
Needed tires got in on the same day. Price was better then every where else I called. We come back in the future.
CP
Candice Privott
Nov 14, 2025
5.0
Great service from the team and John was very helpful.
TS
Trevor Sancho
Nov 11, 2025
5.0
Service was as expected. I got a great price on the comfort tires, got a nice rebate and service was great. The service team were attentive and courteous.
JT
Jared Thomas
Oct 18, 2025
5.0
Great customer service and very reasonable! Helped a lot! Will definitely be coming back for work as needed!
CC
Chris Conner
Oct 4, 2025
5.0
Went here first time because needed new tires & they were running a good deal. This was 4 years ago & the same tires are still good! Made the mistake of going to another shop for state inspection (I did not know GY did these) & the other said I "passed by the skin of my teeth". Showed me a bunch of pictures claiming I had leaks in my rack & pinion steering ($1,800 to replace), my entire exhaust system was rusting out ($2000 to replace) & other assorted "fixes" before my next inspection! Found out GY did inspections, so took it there to see if what the mechanic said was true. Turns out they have a 30+ year Subaru tech there that took 15 minutes to look at it &:say there was no leaks or rusting. The place where it was supposed to be leaking looks like something splashed on there making it look wet. Just got my 2025 inspection & passed with ZERO headaches there! They even caught my serpentine belt about the break from age!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and mechanic services.
Where is Goodyear Auto Service located?
It is located at 17702 Forest Road, Forest, VA 24551-4342, USA.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Is Goodyear Auto Service open on holidays?
They are closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025). On Christmas Eve and New Year's Eve, they operate from 8:00 AM to 5:00 PM.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances and restrooms to accommodate all customers.
Can I pick up my order in-store at Goodyear Auto Service?
Yes, in-store pickup is available as a service option.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation webpage.
What nearby dining options are available around Goodyear Auto Service?
Customers can visit Waffle House for breakfast or brunch, or Fiesta Tapatia for Mexican and Tex-Mex cuisine before or after their service.
Are there nearby fitness centers close to Goodyear Auto Service?
Yes, The Hurt Factory Boxing & Fitness and Burn Boot Camp gyms are nearby, which customers might visit while waiting for their vehicle service.
Where can I find automotive-related services near Goodyear Auto Service?
Nearby automotive options include Jiffy Lube for oil changes and Safelite AutoGlass for windshield repair and automotive glass services.