Lee's Auto Center

4.2
250 reviews

About

Emissions TestingAuto Repair ShopAuto Air Conditioning Service
Be confident in your car's ability to get you where you're going safely, with services from our automotive shop in Falls Church, Virginia. Lee's Auto Center has been serving northern Virginia for more than 25 years, with automotive services and repai

Location

Lee's Auto Center
6116 Columbia Pike, Falls Church, VA
22041, United States

Hours

Reviews

4.2
250 reviews
5 stars
190
4 stars
9
3 stars
5
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by Mr. Lee and his team, highlighting their willingness to help and clear communication.

Quality of Work

Overall, customers reported high satisfaction with the quality of repairs and maintenance, often noting that work was completed efficiently and at fair prices.

Trustworthiness

Several reviews emphasized Mr. Lee's honesty and integrity, with many customers feeling confident in the recommendations and services provided.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding poor customer service and experiences of being overcharged, indicating inconsistency in service.

Speed of Service

Customers frequently mentioned quick turnaround times for inspections and repairs, often completing services faster than expected.
  • 11
    1017frodo
    4 days ago
    5.0
    I’ve been taking my cars to this shop for a while now, and the service is always excellent and fast. The mechanics are honest, knowledgeable, and genuinely care about doing the job right. They explain everything clearly and never push unnecessary repairs. My car runs better than ever—highly recommend!
  • JC
    Jose Cervoni
    Nov 14, 2025
    3.0
    They've done great work in the past, so I'm giving them an extra star, but my recent experience with them left me disappointed enough to rate them 2. I needed a new set of tires and an alignment, so i celled them up, they told me they'd call me back with a price, they didn't, I had to call them 2 days later, where they claimed they never agreed to call me back (so I guess in their mind we just hung up with no pricing and no next step?) They quoted me the current market price for the tires over the phone, so I told them to proceed and prepaid for the tires and alignment, they were able to take me in the next day. When I picked up the car, they tell me I owed an extra $300 than what I prepaid, which was supposed to be in full. It turns out they were charging me about $50 more per tire than agreed upon, and of course, they deny quoting me the lower price. The tires ended up being way more expensive than I could have gotten online and shipped to another shop (this place doesn't take tires from tirerack). I needed the car back so I paid it, but it all felt very predatory and bait and switchy. Also, when I asked for an alignment report, they claimed their printer was down and they could not provide it, so I guess I'm just crossing my fingers that the alignment was actually done, as there's no real way to check myself. The communications on the phone are not clear at all, lots of repeating was needed, not sure if it's a bad phone or a language barrier, but it sure helps them claim miscommunication in their favor later. They do fine work are generally friendly, and were able to do my car quickly, but if you get any work done here, make sure you get everything quoted in writing before starting the work, so you have some backup if they try to overcharge you later.
  • LR
    Luis Roman
    Oct 23, 2025
    5.0
    I recently got the clutch replaced on my Fiat 500 at Lee's Auto Center and I would like to say they did an excellent job. I dealt directly with Mr. Lee and he was very professional and accommodating. I would recommend them and I will continue to bring my cars to this shop.
  • OJ
    Oscar Soto Jr
    Oct 21, 2025
    5.0
    If you need properly priced repairs for your hybrid, this is the place to go.
  • BL
    Blaze Linette
    Oct 18, 2025
    5.0
    High quality and highly recommended. On a very busy day, Mr. Lee and his team fit me in for an impromptu oil change and inspection that took less than two hours. Great customer service, communication, price, and quality work. HIGHLY recommend.

Frequently Asked Questions About Lee's Auto Center

What automotive services does Lee's Auto Center offer?

Lee's Auto Center provides a range of automotive services including emissions testing, auto repair, auto air conditioning service, auto inspection, and auto engines service and repair.

Where is Lee's Auto Center located?

It is located at 6116 Columbia Pike, Falls Church, VA 22041, United States.