Jiffy Lube

4.2
618 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FALLS CHURCH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
1014 W Broad St, Falls Church, VA
22046, United States

Hours

Reviews

4.2
618 reviews
5 stars
436
4 stars
47
3 stars
22
2 stars
22
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often mentioning being in and out in under an hour.

Customer Service

The staff received positive feedback for being friendly, professional, and helpful, although some reviews noted instances of poor customer interaction.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing high costs for services and issues with coupon validity.

Upselling Concerns

Multiple reviews mentioned aggressive upselling tactics, with customers feeling pressured to purchase additional services they did not need.

Quality of Work

While many reviews highlighted good service, there were significant complaints about negligence and mistakes that led to further issues with vehicles.
  • MG
    Mainey On Google
    5 days ago
    5.0
    The best , I love this location! Everything is always fast easy and perfect. The staff are great
  • DD
    Dawn Draayer
    Nov 16, 2025
    2.0
    My tires were not filled as promised. I was appreciative of the fast and friendly service, but they did not fill my tires as I asked them to, which is part of the Signature Service I paid for. It is dangerous for me to drive on under inflated tires. Please don't lie to your customers!
  • AT
    Andrew Tibbals
    Nov 13, 2025
    4.0
    They’re nice guys they’re just sometimes a little bit of pressure to do things that may not be completely necessary right now, but they’re all getting work done
  • MP
    mara peralta
    Nov 7, 2025
    5.0
    Paul the manager and Jonathan were so gracioso and went above and beyond with customer service and taking care of me and my car. :) will go back for sure.
  • RR
    Ruth Riggins
    Oct 31, 2025
    5.0
    The service was quick and efficient. Employee was friendly and helpful.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service