Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Falls Church, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hillwood Avenue location today.
Location
Hours
Reviews
4.0
208 reviews
5 stars
131
4 stars
27
3 stars
10
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and providing excellent service, often going above and beyond to assist.
Vehicle Condition
Feedback was mixed regarding vehicle cleanliness and condition, with some customers receiving clean cars while others reported receiving dirty or poorly maintained vehicles.
Reservation Issues
Several customers experienced problems with reservations, including not receiving the reserved vehicle type and issues with last-minute cancellations.
Billing Concerns
There were complaints about unexpected charges and difficulties in resolving billing issues, leading to frustration among some customers.
Convenience
Customers appreciated the convenience of the location and the ease of the rental process, including quick pick-up and drop-off options.
- STSussy De La TorreOct 5, 20255.0Over the top attention and service. I have only received above and beyond customer support!
- JJjazzyfingers2uSep 25, 20255.0Used this Enterprise location due to an insurance claim. Excellent service and a great pick up and drop off policy (right at my repair shop). Highly recommended!
- DSDM Emtiaj ShahjahanSep 11, 20255.0Very helpful staff, no hiccups at all.
- PNPaul NicholsSep 10, 20255.0Fast, efficient, and courteous personnel. Great vehicle for the price. Will definitely use them for my next rental.
- DPDelonte PetersAug 9, 20255.0We sat there about 35 minutes.Trying to get everything right with the insurance the young man who helped us, he really knew what he was talking about and very patient definitely coming back
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Falls Church, VA?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.
Where is Enterprise Rent-A-Car located in Falls Church?
Enterprise Rent-A-Car is located at 156 Hillwood Ave, Falls Church, VA 22046.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 12:00 PM and closed on Sundays.
Does Enterprise Rent-A-Car in Falls Church offer airport pick-up services?
Yes, airport pick-up is one of the services provided by Enterprise Rent-A-Car at this location.
What payment options are accepted at Enterprise Rent-A-Car?
Accepted payment methods include American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available for active military personnel at Enterprise Rent-A-Car?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What nearby car rental options are available near Enterprise Rent-A-Car on Hillwood Ave?
Nearby car rental agencies include Alamo and another Enterprise Rent-A-Car location offering truck rentals.
What local amenities can I find near Enterprise Rent-A-Car in Falls Church?
Nearby you can find conveniences such as Hillwood Mart gas station and convenience store, and LibertyX Bitcoin ATM for financial services.
Are there places to dine or relax near Enterprise Rent-A-Car in Falls Church?
Yes, nearby dining options include Cristina's Carry Out (Latin American and Mexican cuisine), Casa Mariachi (Tex-Mex and American), and you can also enjoy a beauty or nail salon visit at Hillwood Nails Spa or Pink Nails & Spa.