AutoZone Auto Parts

3.9
780 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Leesburg Pike in Falls Church, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Falls Church, VA or call us at (703) 379-4123.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5515 Leesburg Pike, Falls Church, VA
22041, United States

Hours

Reviews

3.9
780 reviews
5 stars
428
4 stars
124
3 stars
68
2 stars
40
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond, particularly highlighting individuals like Corey, Jason, and Angel.

Service Efficiency

Despite being busy, the store generally managed to assist customers quickly, with many reviews noting fast service for battery replacements and diagnostics.

Inconsistent Experiences

While many customers had positive interactions, there were notable complaints about poor service from specific employees, leading to mixed experiences overall.

Product Availability

Customers appreciated the wide range of products available, although some reported issues with stock and online order fulfillment.

Store Environment

The store was often described as clean and organized, but some customers noted it could get crowded, impacting service speed.
  • MM
    Marc Minor
    Jan 4, 2026
    5.0
    I had an outstanding experience at the AutoZone on Leesburg Pike thanks to Mr. Hutchinson. I came in hoping to find something that could help with a few scratches on my red Tahoe, and he went above and beyond from the moment I walked in. Not only did he recommend the right products, he actually took the time to show me how to use them properly. The results were incredible — the scratches disappeared. What really stood out was his patience, professionalism, and genuine desire to help. It’s rare to find someone who cares that much about making sure customers leave confident and satisfied. If you need car care advice or help with anything cosmetic, ask for Mr. Hutchinson. He turned what could’ve been a frustrating problem into a quick, easy fix. Truly exceptional service.
  • ZL
    Zack Lantel
    Dec 26, 2025
    5.0
    Outstanding service at AutoZone! Even though the store was extremely busy, Shah went above and beyond to help everyone quickly and professionally. He helped me choose the correct battery for my car, clearly explained the pricing and warranty, and then changed the battery on the spot despite the rush. He stayed calm, efficient, and genuinely helpful the entire time. It’s rare to see that level of customer service when a store is packed. Huge shoutout to Shah for making the experience smooth and stress free. This is exactly why I’ll keep coming back to AutoZone.
  • AE
    A E
    Dec 23, 2025
    5.0
    Very friendly and helpful staff
  • AL
    Amber Larkins
    Dec 15, 2025
    1.0
    I got my car jumped because battery was dead and went to auto zone and asked about battery install. They said usually they do it but would not today because it was cold. I said but my car won’t start again once I turn it off and I’ve left it running in the parking lot and they said they would need a really big tip to do the job so I went to advanced auto and they did it no problem.
  • MD
    Mia Deshields
    Dec 7, 2025
    5.0
    What an amazing service i received from the staff at this location especially Jason, who went above and beyond to help me with my car issues...

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Falls Church, VA?

AutoZone Auto Parts in Falls Church, VA is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone in Falls Church offer in-store pickup services?

Yes, AutoZone provides in-store pickup services for your convenience.