AutoZone Auto Parts

3.9
769 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Leesburg Pike in Falls Church, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Falls Church, VA or call us at (703) 379-4123.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5515 Leesburg Pike, Falls Church, VA
22041, United States

Hours

Reviews

3.9
769 reviews
5 stars
418
4 stars
124
3 stars
68
2 stars
40
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Corey, James, and Wendy for their exceptional service.

Product Availability

Customers frequently noted that the store generally has a good selection of parts and products, although some reported issues with stock and availability.

Service Efficiency

While some reviews highlighted quick and efficient service, others pointed out long wait times and understaffing during busy periods.

Mixed Experiences

Feedback varied significantly, with some customers expressing satisfaction and loyalty, while others reported poor service and unhelpful staff.

Store Environment

The store was described as clean and organized, but some customers mentioned issues with noise levels and the need for better management.
  • AS
    Adam Smith
    Nov 8, 2025
    5.0
    Went for a battery swap. Corey did a great job, was very friendly even for a cold morning at 8am and having to install a battery. Even tried to make sure if I qualified for a swap with the expiration. He took the time and was personable and even fixed a wiring issue my terminals were having. Will go back.
  • HK
    Harjinder Kambo
    Oct 29, 2025
    5.0
    Nice and helpful people working here.
  • GG
    Get Going
    Oct 25, 2025
    1.0
    Don’t come here unless you want to be sold the wrong parts after you gave them a make model and year of vehicle not sure why they don’t train people properly and to add the employee couldn’t come out to check a part that I was going to buy and didn’t know if it was the correct one this is sad now I have to find a better auto parts store
  • JJ
    Jacqueline
    Oct 20, 2025
    5.0
    This isn’t my first time visiting an AutoZone (including this particular AutoZone), but this was the first time I truly appreciated *all* the things they can do. I got back from being away for a week to find my car battery had died. I jumped the battery and drove to this AutoZone on Monday morning and it was surprisingly busy. Despite being busy, all three associates that were behind the counter were friendly and they kept the lines moving at a pretty good pace. When it got to be my turn, the associate (I didn’t get his name) came out with me to check my battery and it turns out it was bad so I needed a new one. I went inside and purchased the new battery and the man that rang me up was called to help another associate with their customer. Since he knew I needed help with my battery replacement, he asked Corey if Corey could help me change my battery and Corey, of course, said yes. Corey explained what to do/what not to do when changing a battery. I really appreciated him not just helping me out but explaining it and not making me feel silly for not knowing how to do it. Once we got the battery in, he asked me to turn my car on to check that nothing else was happening/no engine lights were on. I said “just this one, but I’m not quite sure what it means” and I pointed to one. He looked at it and told me it’s likely air pressure in the tires and that they can check that too. He went inside and got this machine that not only jumps batteries but also can check your air pressure. And sure enough it was that tire. I was really impressed with not only Corey’s knowledge, but his professionalism and friendliness, especially since they were so busy it would be easy to get overwhelmed. After all, AutoZone isn’t like a gas station where you go and get gas or a soda and keep it moving, you likely need assistance. Big thanks to Corey and the rest of his team for their help and their positive attitude! Hopefully I won’t need to frequent an auto parts store but if I do, I’ll be coming here.
  • LB
    Laura Brooks
    Oct 19, 2025
    5.0
    I went in for a battery to find out it was my alternator 😩. I received great service from an employee named Corey and he provided the diagnostic and the part needed to replace it. He was not only courteous but also knowledgeable in car parts and was patient in handling providing the information to someone who doesn’t know.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Falls Church, VA?

AutoZone Auto Parts in Falls Church, VA is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone in Falls Church offer in-store pickup services?

Yes, AutoZone provides in-store pickup services for your convenience.