AutoZone Auto Parts

3.9
785 reviews

Business Details

5515 Leesburg Pike, Falls Church, VA
22041, United States
(703) 379-4123

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Leesburg Pike in Falls Church, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Falls Church, VA or call us at (703) 379-4123.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5515 Leesburg Pike, Falls Church, VA
22041, United States

Hours

Reviews

3.9
785 reviews
5 stars
432
4 stars
124
3 stars
69
2 stars
40
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.

Staff Performance

Several employees, particularly Jason, Corey, and Angel, were highlighted for their exceptional service and willingness to assist customers.

Store Efficiency

Customers noted that the store can be busy, leading to longer wait times, but many appreciated the staff's efforts to manage the crowd effectively.

Product Availability

While many customers found the products they needed, there were complaints about incorrect parts being sold and issues with online order fulfillment.
  • HG
    Hannah Good
    2 days ago
    5.0
    Jason helped me out today! My car battery finally died with this arctic tundra, and he was able to quickly find the right battery and install it on the spot. He was also offering to help two other ladies who walked over from their dead car on the other side of the plaza. Very kind and great service.
  • FD
    Felix Degrandez
    Jan 27, 2026
    1.0
    Muy mal servicio supuestamente cierran a las 10pm y no me quisieron atender les doy un 1 por el servicio malicimo manana vengo hablar con el encargado del local bad bad
  • TL
    Trisha Lessis
    Jan 24, 2026
    3.0
    You g guts more intrested in talking to each other than helping a customer
  • MM
    Marc Minor
    Jan 4, 2026
    5.0
    I had an outstanding experience at the AutoZone on Leesburg Pike thanks to Mr. Hutchinson. I came in hoping to find something that could help with a few scratches on my red Tahoe, and he went above and beyond from the moment I walked in. Not only did he recommend the right products, he actually took the time to show me how to use them properly. The results were incredible — the scratches disappeared. What really stood out was his patience, professionalism, and genuine desire to help. It’s rare to find someone who cares that much about making sure customers leave confident and satisfied. If you need car care advice or help with anything cosmetic, ask for Mr. Hutchinson. He turned what could’ve been a frustrating problem into a quick, easy fix. Truly exceptional service.
  • ZL
    Zack Lantel
    Dec 26, 2025
    5.0
    Outstanding service at AutoZone! Even though the store was extremely busy, Shah went above and beyond to help everyone quickly and professionally. He helped me choose the correct battery for my car, clearly explained the pricing and warranty, and then changed the battery on the spot despite the rush. He stayed calm, efficient, and genuinely helpful the entire time. It’s rare to see that level of customer service when a store is packed. Huge shoutout to Shah for making the experience smooth and stress free. This is exactly why I’ll keep coming back to AutoZone.

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