Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 8111 Lee Hwy in Falls Church offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.8
203 reviews
5 stars
98
4 stars
39
3 stars
23
2 stars
6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or dismissive.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and helpful, while others lacked basic product knowledge and customer service skills.
Store Management
The store manager received multiple complaints regarding poor customer service and unprofessional behavior, leading to a negative impact on customer experiences.
Product Availability
Customers appreciated the availability of parts and the store's organization, but some expressed frustration over limited inventory and issues with returns.
Overall Experience
While some customers had positive experiences and praised specific employees, many reviews highlighted significant issues with service quality and staff attitude.
- MDMichael DowneyOct 27, 20251.0Refused to return a product I bought 10 minutes earlier
- JBJose BeltranOct 15, 20255.0Tuesday mid day trip to warranty a failing car battery from another location. Long story short the two gentlemen working that day made my car issues painless. Thank you and great job Riley and Marlon.
- MJMartin Zuniga, JrOct 2, 20254.0I was not able to get a new battery today due to a failed battery tester but the customer service was great. Riley attempted to help me and another gentleman with jumping our vehicles going beyond the call. When you're having a rough day with the car, having someone happy to help you can make all the difference.
- AEArnold EatmonSep 16, 20255.0Really pleasant guy at counter waited on me
- LLlanguagebSep 1, 20255.0Dropped off my used car oil in less than 2 mins
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What products and brands does Advance Auto Parts in Falls Church offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes, wipers, air filters, spark plugs, alternators, and A/C recharge kits. Leading brands include DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
Does Advance Auto Parts provide free installation services?
Yes, Advance Auto Parts offers free installation for batteries and windshield wipers with purchase. They also provide free starter and alternator testing, battery testing, and engine code scanning at most locations. Exclusions may apply.
Can Advance Auto Parts test or install my car battery?
Yes, they offer free battery testing and installation with purchase. They also recycle batteries free of charge. Battery services are available at most locations.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and car batteries for free. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa credit cards.
What are the store hours for Advance Auto Parts in Falls Church?
Advance Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Is curbside pickup available at this Advance Auto Parts location?
Yes, curbside pickup is offered at the Falls Church store, allowing customers to order online and pick up their items without entering the store.
Where can I find nearby dining options when visiting Advance Auto Parts?
Near Advance Auto Parts on 8111 Lee Hwy, there are various dining options such as Cafe Raouche' (Middle Eastern), Popeyes Louisiana Kitchen (fast food chicken), Quiznos (sandwiches), The Super Grill (Peruvian and American), Mario's Pizza House, Arby's, and BoBaPoP Tea Bar for bubble tea.
Are there convenient services near Advance Auto Parts for package shipping?
Yes, there is a UPS Access Point location nearby where customers can ship or receive packages, which can be handy when visiting the auto parts store.
What lodging options are available near Advance Auto Parts for visitors?
For visitors needing accommodation near Advance Auto Parts, Homewood Suites by Hilton Falls Church - I-495 @ Rt. 50 is nearby, offering hotel and motel services.