Valvoline Instant Oil Change

4.2
479 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in FAIRFAX.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
9883 FAIRFAX BOULEVARD, FAIRFAX, VA
22030, United States

Hours

Reviews

4.2
479 reviews
5 stars
338
4 stars
47
3 stars
17
2 stars
12
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness and professionalism is mixed, with some praising the courteous service while others report rudeness and lack of respect.

Service Quality

Several customers experienced issues with service quality, including improper oil changes, upselling of unnecessary services, and damage to vehicles.

Efficiency

While some reviews highlight quick service, others mention long wait times and inefficiencies during the oil change process.

Pricing Transparency

Customers expressed concerns about unexpected charges and lack of clarity regarding pricing, particularly with upsells and additional services.

Trustworthiness

There are significant concerns about the integrity of the service, with multiple reports of misleading information and unnecessary repairs suggested.
  • TB
    Timothy Brischler
    3 days ago
    5.0
    David and Mary Clare were awesome. This is my second visit and I will keep coming back. I feel like i'm treated right, I'm getting good value for my money and my family cars are being taken care of.
  • AI
    Asim Iqbal
    5 days ago
    4.0
    Could have taken responsibility for the mess up they did by dropping something in the AC vents and refused to fix the rattling sound. I was told it was many many hours job and would be requiring removal and installation of dashboard. Went to another mechanic and it was done in 2 minutes at no cost
  • DK
    Dave Kremnitzer
    6 days ago
    1.0
    Always used this Valvoline, but no more. They failed to seal the oil filter after a full synthetic oil change. This could have resulted in severe engine damage. Fortunately, another mechanic who did a transmission flush and fill caught their error. I spoke with John over the phone. He apologized, but did not offer compensation for their error. Very disappointed to see a shop which I used to deem so reliable, clearly does not take full responsibility for their actions.
  • BB
    Brandon Bazan
    Nov 16, 2025
    3.0
    Guys inside were great. Long lines outside and tight spaces inside didnt impress me. Not impressed with a 45-50 minute wait outside behind the building. Only 3 bays being used to change oil seems to be inefficiently ran with long lines. Backing out of the bay after an oil change wasn't too much fun either. I think I'll try another location!!
  • GT
    Guinevieve Tran
    Nov 7, 2025
    5.0
    I had the help of Mary, Gregory and Ali, all of them young and super nice. I really appreciated how Mary explained everything to me and being a young woman myself, usually these type of interactions make me nervous because I don't know too much about cars. They were all very quick and efficient, no complaints whatsoever.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer in Fairfax?

Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.

What are the operating hours for Valvoline Instant Oil Change in Fairfax?

The shop is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).