Enterprise Rent-A-Car

4.3
625 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fairfax, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Old Lee Highway & Fairfax Blvd. location today.

Location

Enterprise Rent-A-Car
9854 Fairfax Blvd, Fairfax, VA
22030, United States

Hours

Reviews

4.3
625 reviews
5 stars
458
4 stars
65
3 stars
22
2 stars
17
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Rental Process

The rental process was frequently described as quick, easy, and efficient, with minimal wait times reported.

Pricing Issues

Several reviews mentioned problems with overcharging and unclear pricing, leading to frustration among customers.

Vehicle Condition

While many customers noted that vehicles were clean and well-maintained, some reported receiving older or dirty cars.

Mixed Experiences

Feedback varied significantly, with some customers having excellent experiences while others faced significant issues, particularly with customer service and billing.
  • AG
    Ariana Guy
    2 days ago
    5.0
    Great experience renting from them. Aryan in particular is especially kind and thoughtful (knowledgeable about the rental process and offered me a ride to the repair shop to pick up my car). It's rare to receive that kind of treatment nowadays. This is definitely a go-to place for me from now on...
  • VH
    vivian hoang
    6 days ago
    5.0
    I can’t say enough great things about my experience here! This is my first time renting a car on my own, so I was a bit nervous, but everyone here made it super easy for me. Customer service was incredibly polite and efficient, everything moved super fast with minimal waiting. I absolutely loved my Rav4 for the two weeks I had it. They also provided free rides to and from the auto shop where my car was being fixed. Will be using them again if I ever need a rental (:
  • IL
    Ivana L.
    Oct 16, 2025
    5.0
    Wonderful customer service. Easy check in and the vehicle we got was great. Special shout out to Arian ( apologies if spelling is wrong) He was helpful, patient and answered all our questions. Return was after hours and we had no issues.
  • AA
    Alex
    Sep 4, 2025
    1.0
    AVOID! Would not recommend this enterprise. Employees are unhelpful and rude. We were also overcharged for our rental and did not want to correct the issue and refund us.
  • AM
    Alex Mann
    Aug 26, 2025
    1.0
    Awful experience and this facility decided to overcharge us an extra day. I have called the main enterprise line as well as this local branch and have been told I'm out of luck basically. Would not recommend getting or returning a vehicle to this location. Sleazy practice Edit: It has now been about 2 months. I have called Enterprise multiple times to try to solve this issue and the corporate line is unhelpful. This location supposedly the facility that has to make the correction and refuses to do so or even follow up after multiple attempts. Just know if you ever have an issue with this facility it appears they will drag their feet and not rectify an issue.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Fairfax, VA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury models, and more to suit your rental needs.

Where is Enterprise Rent-A-Car located in Fairfax?

Our location is at 9854 Fairfax Blvd, Fairfax, VA 22030, at the intersection of Old Lee Highway and Fairfax Boulevard.