Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Fairfax, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Old Lee Highway & Fairfax Blvd. location today.
Location
Hours
Reviews
4.3
625 reviews
5 stars
458
4 stars
65
3 stars
22
2 stars
17
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Rental Process
The rental process was frequently described as quick, easy, and efficient, with minimal wait times reported.
Pricing Issues
Several reviews mentioned problems with overcharging and unclear pricing, leading to frustration among customers.
Vehicle Condition
While many customers noted that vehicles were clean and well-maintained, some reported receiving older or dirty cars.
Mixed Experiences
Feedback varied significantly, with some customers having excellent experiences while others faced significant issues, particularly with customer service and billing.
- AGAriana Guy2 days ago5.0Great experience renting from them. Aryan in particular is especially kind and thoughtful (knowledgeable about the rental process and offered me a ride to the repair shop to pick up my car). It's rare to receive that kind of treatment nowadays. This is definitely a go-to place for me from now on...
- VHvivian hoang6 days ago5.0I can’t say enough great things about my experience here! This is my first time renting a car on my own, so I was a bit nervous, but everyone here made it super easy for me. Customer service was incredibly polite and efficient, everything moved super fast with minimal waiting. I absolutely loved my Rav4 for the two weeks I had it. They also provided free rides to and from the auto shop where my car was being fixed. Will be using them again if I ever need a rental (:
- ILIvana L.Oct 16, 20255.0Wonderful customer service. Easy check in and the vehicle we got was great. Special shout out to Arian ( apologies if spelling is wrong) He was helpful, patient and answered all our questions. Return was after hours and we had no issues.
- AAAlexSep 4, 20251.0AVOID! Would not recommend this enterprise. Employees are unhelpful and rude. We were also overcharged for our rental and did not want to correct the issue and refund us.
- AMAlex MannAug 26, 20251.0Awful experience and this facility decided to overcharge us an extra day. I have called the main enterprise line as well as this local branch and have been told I'm out of luck basically. Would not recommend getting or returning a vehicle to this location. Sleazy practice Edit: It has now been about 2 months. I have called Enterprise multiple times to try to solve this issue and the corporate line is unhelpful. This location supposedly the facility that has to make the correction and refuses to do so or even follow up after multiple attempts. Just know if you ever have an issue with this facility it appears they will drag their feet and not rectify an issue.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Fairfax, VA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury models, and more to suit your rental needs.
Where is Enterprise Rent-A-Car located in Fairfax?
Our location is at 9854 Fairfax Blvd, Fairfax, VA 22030, at the intersection of Old Lee Highway and Fairfax Boulevard.
What are the operating hours of the Enterprise Rent-A-Car location in Fairfax?
We are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.
What payment methods are accepted at this Enterprise Rent-A-Car?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise offers great weekend rates and specials that you can book online to save on your rental.
Can I book my rental car reservation online for the Fairfax location?
Yes, you can reserve your rental car online through our website at enterprise.com/reserve.
Is this Enterprise Rent-A-Car location owned by women or offers discounts for active military?
Yes, this location is women-owned and offers discounts for active military personnel.
What nearby hotels can I stay at when renting a vehicle from Enterprise Rent-A-Car in Fairfax?
Nearby hotels include Lee High Inn and Boulevard Motel, convenient for your stay while renting a car.
Are there any automotive repair shops near Enterprise Rent-A-Car if I need car maintenance during my rental?
Yes, Meineke Car Care, Valvoline Instant Oil Change, Dominion Auto Body, and Quality Auto Repair are nearby for your automotive repair needs.
What dining options are close to Enterprise Rent-A-Car in Fairfax?
You can find several nearby restaurants such as Cee Fine Thai Dining, China Gourmet Restaurant, Esposito's Italian Restaurant, and Moby Dick House of Kabob to enjoy before or after your rental.