Advance Auto Parts

3.3
218 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 11001 Main St in Fairfax offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
11001 Main St, Fairfax, VA
22030, United States

Hours

Reviews

3.3
218 reviews
5 stars
100
4 stars
25
3 stars
13
2 stars
11
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff like Ahmed and Sebastian for their helpfulness, while others report rude and unprofessional behavior from management, particularly Ahmed.

Product Knowledge

Several customers noted that some staff members lacked knowledge about products and services, leading to frustration and incorrect recommendations.

Store Management

The store manager, Ahmed, received significant criticism for his attitude and handling of customer complaints, with many customers expressing dissatisfaction with his service.

Positive Experiences

Despite negative reviews, there are numerous accounts of positive experiences, particularly with staff who provided quick and efficient service.
  • DE
    Daniel Edwards
    2 days ago
    5.0
    I came in to get a replacement rear wiper blade. The employee helped me find the correct one and installed it for me. He was kind and was a good teacher. Thank you!
  • AF
    Albin Fernandez
    5 days ago
    5.0
    Exelente atención
  • TP
    Tiffany Pham
    6 days ago
    1.0
    Avoid this store and go somewhere else to save your time and money. Their battery is dead after 2-3 days of purchase. Took it to 2 different places to test and the results said Failed. When I took it back, the installing guy (believe he is General Manager) used his tester and showed me it passed. He did not listen and constantly cut me off from telling him what's wrong. I already purchased another battery at the dealership and would like to get some money back and recycle their bad "brand new" battery there but he told me to take somewhere else. I had to go to another store to recycle this "brand new battery" after 3 days of purchase at this location.
  • KC
    Kellsey Carter
    Jan 5, 2026
    5.0
    Darrin at store #7308 was kind enough to change my battery late at night when my car wouldn’t start. It was really cold outside too! He exemplified excellent customer service and care.
  • NM
    Nick M
    Dec 13, 2025
    1.0
    The place was pretty empty on sat 12/13/25 at around 1245p. One employee wasn't doing anything while I stood around for 20 minutes waiting for someone to test my battery. Finally I left and went over to NAPA where they were pretty busy but helped me out immediately and the guy showed me how to do it with my own multi meter

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*