Advance Auto Parts

4.3
220 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 9738 Fairfax Blvd in Fairfax offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9738 Fairfax Blvd, Fairfax, VA
22031, United States

Hours

Reviews

4.3
220 reviews
5 stars
147
4 stars
37
3 stars
10
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude and unprofessional behavior from management.

Product Knowledge

Several customers highlighted the staff's knowledge and willingness to provide valuable information and assistance.

Installation Services

Inconsistent experiences with battery installation; some customers received prompt service while others faced refusals or delays.

Store Environment

Generally clean and well-stocked store, but some customers noted issues with staff availability and incorrect store hours.

Pricing and Returns

Concerns raised about pricing practices and return policies, with some customers feeling misled or treated unfairly.
  • DB
    Douglas Brock
    Nov 12, 2025
    1.0
    I called Tuesday at 3pm to see if I could buy and get a battery installed and was told that they would do it after 5pm. I went home and came back after 5 to be told they could not do it after dark. So I bought the Battery and had to get someone to install it as I am disabled and couldn’t do it myself, went back in the morning to get my $22.00 refund and got attitude because I needed someone to get it out of my trunk and the kid was told I needed an install, all in all they made the experience a unpleasant one and can’t recommend your business again
  • MS
    Matthew Smith
    Sep 13, 2025
    1.0
    Wouldn’t even consider a price match even though advanced auto has price match guarantee. Instantly told me no without asking any questions. Also very rude manager
  • JP
    John Park
    Sep 11, 2025
    1.0
    새로운 배터리를 사는데 배터리 보증기간이 4년으로 되어있었어요 그런데 품질보증워런티로47불정도를 추가로 지불했더군요 참고로 제딸이 먼저가서 금액을 지불했습니다 몇분후에 제가 도착해서 이것저것 보다가 영수증도 보게되었는데 터무니없이 비싸더군요. 그래서 물어봤더니 워런티를 해야된다네요. 어이가 없어서 캔슬한다고 줄서있으니까 매니저가 와서 워런티를 캔슬해주겠다고 하더군요 여기는 손님을 봐가면서 어수룩해보이면 바가지 씌우는 그런 점포인것같아요 다시는 방문 안하렵니다. 참고로 몇달전에 제딸이 배터리를 바꿨는데 그때도 그리했는지 모르겠네요. 여러분중에도 착해보이거나 어수룩해보이면 그리 당할수도 있을지모르니 참고하세요
  • PY
    Pınar yüksel
    Aug 17, 2025
    5.0
    Very honest people
  • PY
    PINAR YÜKSELDURSUN
    Aug 17, 2025
    5.0
    This place has such good people working there, very honest. I dont know if the person we met was the manager or not, but he gave us valuable information and did not try to sell the product, instead he suggested we take a second opinion and make sure of the problem in the car before buying the item.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*