Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Wayside Dr in Dumfries, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dumfries, VA or call us at (703) 441-9405.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
292 reviews
5 stars
191
4 stars
44
3 stars
22
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were criticized for being rude or unhelpful.
Product Knowledge
Several customers noted that some staff members lacked knowledge about products, leading to incorrect recommendations.
Staff Attitude
There are reports of both friendly and unenthusiastic staff, with some customers feeling dismissed or disrespected.
Store Management
Management appears to be a concern, with some reviews suggesting a need for better oversight and training of employees.
Overall Experience
While many customers had positive experiences, there are significant complaints about service quality and product availability.
- CTChurchill Ashu TambeOct 22, 20255.0Great đ
- MCMike C.Sep 16, 20251.0I had a very disappointing experience at this AutoZone. I went in asking specifically for a Group 48 AGM battery, which my Equinox requires. Kris insisted the computer said it needed a 47/H5, and after some back and forth, reluctantly sold me a Group 48 â but it was the wrong type and already old stock. Photo 1: The undersized battery that had been in my car since 2020. This was never the right fit, and yet no one caught it until now. Photo 2: The battery Kris sold me. You can clearly see it is a flooded lead-acid battery, not AGM, and dated October 2023 â two years old the day I bought it. AutoZone only gave me an 18-month warranty, which means the warranty was effectively useless since the battery itself was older than the coverage period. Photo 3: The correct Interstate Group 48 AGM battery that I ended up having installed by ABCD Towing. This is what should have been sold to me in the first place. When I returned to confront Kris, his only response was, âyeah, Iâm sorry, weâre usually better at rotating stock.â No accountability, no effort to make it right. I left feeling dismissed and disrespected, like he thought I didnât know what I was talking about. If you value your money and your time, donât trust this AutoZone location for a major purchase like a battery. Owner - Fire Kris, He is deceptive and sucks at his job.
- RMrae montezSep 5, 20251.0The workers that are currently working 8:09pm 09/05/2025 shouldnât be working there I walked in with my battery to get it tested the manager said he didnât feel like doing it when I already have the battery in hand. Then the girl he sent didnât even know how to work the damn battery tester or even connect it smh
- RRRachelSep 3, 20255.0Came at night and nice man at the front helped me look for pieces for the car 30 min before closing
- SNSobia NJul 12, 20255.0Best customer service. Five star âââââ for Mr Roger
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Dumfries, VA?
AutoZone Auto Parts in Dumfries, VA is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone in Dumfries offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Dumfries?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which auto part brands does AutoZone Dumfries stock?
The store carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact information for AutoZone Auto Parts in Dumfries?
The store is located at 17155 Wayside Dr, Dumfries, VA 22026. You can reach them by phone at (703) 441-9405 or email customer.service@autozone.com.
Are there dining options near AutoZone in Dumfries?
Yes, nearby you can find Wings Ways, a fast food American chicken restaurant, Pizza Boli's for pizza and Italian food, Mandarin Court offering Chinese and sushi, and Skrimp Shack specializing in seafood.
What nearby health services are available around AutoZone Dumfries?
Nearby health services include Dental Serenity for dental care and Urgent Medical Care for hospital and family practice needs.
Where can I go for beauty and salon services close to AutoZone Dumfries?
You can visit Queenly Nails, Amazing Grace Salon and Barber, or South Bridge Barbershop, all located near AutoZone for beauty and salon services.
Are there any nearby stores where I can shop after visiting AutoZone in Dumfries?
Yes, Walmart Dumfries is a nearby superstore where you can shop for a variety of goods after your visit to AutoZone.
What automotive services or stores are near AutoZone Dumfries?
Close to AutoZone, you can find Ceramic Coatings By Gsharp Detailing LLC for auto detailing and repair, as well as another AutoZone location and professional locksmith services like KeyMe Locksmiths and Minute Key.