Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
822 reviews
5 stars
596
4 stars
91
3 stars
45
2 stars
20
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their friendliness and helpfulness, many expressed frustration with management's lack of responsiveness and professionalism.
Service Quality
Numerous reviews highlighted issues with the car wash not cleaning vehicles properly, malfunctioning equipment, and inconsistent service.
Billing Issues
Several customers reported unauthorized charges and difficulties with subscription services, leading to accusations of predatory practices.
Facility Condition
Customers noted that the facility appeared run down and in need of maintenance, impacting their overall experience.
Management Changes
Recent management changes have received mixed reviews, with some customers appreciating improvements while others still express dissatisfaction.
- JWJanelle Watkins3 days ago5.0No complaints car clean good service
- IPItzzz. PoppinChristianNov 18, 20251.0If I could give 0 I definitely would!! My car was severely damaged while me and my daughter was installing the wash. Some mysterious 🤔 object severely damaged my brand new car. I had to file a complaint with my insurance company just to get my car $12,700. Because THEY NEVER CONTACTED ME. DON'T SAY PLEASE CONTACT OUR OFFICES!! BECAUSE ALL OF THAT WAS DONE. Y'ALL JUST COMPLETELY IGNORED ALLLLL PREVIOUS CONTACT BEFORE I HAD TO FILE A COMPLAINT WITH MY OWN INSURANCE COMPANY! WHICH I SHOULD HAVE NEVER HAD TO DO. I'M SO UPSET AND DISGUSTED WITH THIS WHOLE SITUATION!! THIS HAPPENED OCTOBER 6TH 2025. AFTER BEING A PAID MEMBER FOR FIVE YEARS. SMFH!! STILL NOTHING. I had to pay $500 after my insurance repaired my car... Seriously do not GO THERE. IF SOMETHING HAPPENS. ALL THEY WILL SAY IS WE ARE NOT LIABLE. YOU REAP WHAT YOU SOW.
- GAGenni AndersonNov 15, 20255.0Nelly is a great help thank you good customer service ill come back again
- DDDeneenNov 7, 20255.0Came for a quick visit didn’t leave disappointed nice experiment
- AJalexis jordanNov 1, 20251.0Extremely Unprofessional Management I’ve had nothing but problems with the Zips Car Wash in Danville, VA. The site manager is never around when customers actually need to speak with her. Every time there’s an issue, no one can get a straight answer because she’s supposedly “out sick” but it’s become a constant excuse. It really feels like she just doesn’t care about being there or managing the place properly. On top of that, employees are constantly being made to come in earlier than their scheduled shifts, which is completely unfair and unprofessional. And are made to do her job. The lack of communication and accountability from management makes the whole place feel disorganized and frustrating to deal with. This location seriously needs better leadership and someone who actually shows up to do their job. I will never come here again
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer at 550 Piney Forest Rd, Danville, VA?
Zips Car Wash offers express car wash services including free self-service vacuums and detailing amenities to protect your vehicle's investment.
What are the regular operating hours for Zips Car Wash in Danville?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM.
Is Zips Car Wash open on holidays?
Zips Car Wash is closed on November 27th and December 25th, but open with regular or adjusted hours on other holidays like December 24th and 31st, and January 1st.
What payment methods are accepted at Zips Car Wash?
The car wash accepts all major credit cards including American Express, Discover, MasterCard, Visa, as well as ZIPS gift cards.
Does Zips Car Wash have a membership program?
Yes, they offer the ZIPS UNLIMITED™ membership program with daily wash privileges available at all locations.
Is Zips Car Wash cashless?
Yes, Zips Car Wash is now cashless and accepts all major credit and debit cards as well as ZIPS gift cards.
Does Zips Car Wash provide free vacuums?
Yes, all car washes at Zips Car Wash include free self-service vacuums.
What nearby gas station can I visit before or after washing my car at Zips Car Wash?
You can visit Valero, a nearby gas station and convenience store, located close to Zips Car Wash for fueling and convenience shopping.
Where can I find an oil change near Zips Car Wash at 550 Piney Forest Rd?
Jiffy Lube - 601 Piney Forest Rd Danville is nearby and offers oil change and automotive repair services for your convenience.
What nearby dining options are available close to Zips Car Wash?
Russ's Diner, a diner and cafe, is nearby and offers a convenient place to grab a meal when visiting the car wash.