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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(569 reviews)

Business Details

3045 Riverside Dr, Danville, VA
24541, United States
(434) 791-2000
https://www.enterprise.com/en/car-rental/locations/us/va/danville-2126.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Danville, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Danville location today.

Location

Enterprise Rent-A-Car
3045 Riverside Dr, Danville, VA
24541, United States

Hours

Reviews

4.1
569 reviews
5 stars
378
4 stars
67
3 stars
26
2 stars
16
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Craig and Darryl for their exceptional service.

Communication Issues

Numerous reviews mentioned poor communication regarding vehicle availability, leading to frustration and inconvenience for customers.

Vehicle Availability

Several customers reported issues with the availability of reserved vehicles, often being told there were no cars available despite having made reservations.

Cleanliness Concerns

Some customers noted that the vehicles were not clean upon pickup, which detracted from their overall experience.

Mixed Experiences

While some customers had positive experiences, others reported significant issues, indicating a lack of consistency in service quality.
  • BD
    Bradlee Donahue
    Feb 18, 2026
    1.0
    Terrible experience at this location. Staff is not friendly. Office space is small. Felt rushed
  • TT
    Tia
    Feb 17, 2026
    5.0
    I was impressed with the customer service at Enterprise. The guys there went above and beyond to ensure I had a great rental experience. The team was accommodating, efficient, and very helpful from start to finish. The rental provided by them was so amazing I wish I didn’t have to return it lol.
  • RC
    Ronald Clarke
    Feb 17, 2026
    5.0
    The Enterprise staff are always polite, courteous, and helpful, making renting a vehicle a simple and easy process. If you need a safe, clean, and reliable vehicle to use temporarily for whatever your current or future needs, I would highly recommend Enterprise.
  • FK
    Felicia King
    Feb 3, 2026
    3.0
    I like Enterprise but their business skills for those that work there needs some help. No communication with your customers at all. If you have a rental set up by insurance and you are not there, someone should have given you a call to see if you were coming or not before they release that vehicle. Insurances usually do the day before your drop off and I told them to change it until the day I dropped it off. So they released my vehicle to someone else. Now saying they have no vehicles. Come on now. Someone should have called first!!! Communication is key in this business and it's not like you all are doing a lot. You are on the phones anyway what is one more call or two. For customer satisfaction and for better ratings for yourself. This not having cars for reservations needs communication before people get dropped off with no vehicle to be picked up. No one has time for that. Life be life-in.
  • RH
    Rubena Howard
    Feb 2, 2026
    2.0
    Our past experience with Enterprise has been with mixed details; usually the rental is not clean (windows inside and out, carpets not vacuumed, just plain dirty from prior rentals. This time we filled up the rental after getting it at 1/2 tank and no refund of the gas (rental was only driven about 70 miles) which was almost 1/2 tank.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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