Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Craig and Darryl for their exceptional service.
Communication Issues
Numerous reviews mentioned poor communication regarding vehicle availability, leading to frustration and inconvenience for customers.
Vehicle Availability
Several customers reported issues with the availability of reserved vehicles, often being told there were no cars available despite having made reservations.
Cleanliness Concerns
Some customers noted that the vehicles were not clean upon pickup, which detracted from their overall experience.
Mixed Experiences
While some customers had positive experiences, others reported significant issues, indicating a lack of consistency in service quality.