Enterprise Rent-A-Car

4.2
287 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Dale City, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dale City location today.

Location

Enterprise Rent-A-Car
2850 Dale Blvd, Dale City, VA
22193, United States

Hours

Reviews

4.2
287 reviews
5 stars
201
4 stars
26
3 stars
10
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted rude or unprofessional behavior from certain employees.

Vehicle Condition

Customers reported issues with vehicle cleanliness and maintenance, including receiving dirty cars and vehicles with warning lights.

Reservation Issues

Multiple reviews indicated problems with reservations, including unavailability of requested vehicles and poor communication regarding reservations.

Rental Process

The rental process was generally described as smooth and efficient, with some customers appreciating the quick service and ease of booking.
  • JD
    Jay Delinski
    Jan 3, 2026
    5.0
    Picked up quickly. A good and clean car provided. Friendly service and no issues. I’m grateful for this experience.
  • LL
    Lily
    Dec 26, 2025
    1.0
    Super bad service. I made a reservation 2 weeks ago to take my family to on a trip and I even called Monday to confirmed my reservation when I got there this morning to pick up the van they just told me they don't have it. I don't recommended this place to any body.
  • NS
    Nancy Shehata
    Nov 11, 2025
    5.0
    Easy to reserve, short wait as they finished prepping the car, smooth rental process. The car was clean and ran flawlessly. Thank you!
  • OH
    Osama Hassan
    Oct 30, 2025
    5.0
    Excellent service with amazing staff! 10/10
  • SS
    Savvy Styles
    Oct 7, 2025
    3.0
    The front desk was professional yet whoever had to speak to concerning the car drop off was Unkind and a little rude. It’s hard enough getting into a life-threatening car accident and having a totaled car then to be made to feel like your questions about a car drop off Procedures are dumb or insignificant. Not everyone in their lifetime has had to deal with renting a car. Even after that I encounter, I still thanked her for all the information she gave and she just hung up the phone. Not a is there anything else I can do for you or thank you for choosing enterprise have a good one no, I received a dialtone. So if you’re stressed already about a car accident you just got into I wouldn’t choose this location you may not receive Grace or kindness

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Dale City?

You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Dale City.

What are the operating hours for Enterprise Rent-A-Car in Dale City?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.