Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Dale City, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dale City location today.
Location
Hours
Reviews
4.2
285 reviews
5 stars
200
4 stars
26
3 stars
10
2 stars
8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted rude or unprofessional behavior from specific employees.
Vehicle Condition
Customers reported issues with vehicle cleanliness and maintenance, including receiving dirty cars and vehicles with warning lights.
Rental Process
The rental process is generally described as smooth and efficient, but there are complaints about long wait times and unfulfilled vehicle reservations.
Communication Issues
Several customers experienced poor communication regarding vehicle availability and rental policies, leading to frustration and dissatisfaction.
Staff Performance
While some staff members received commendations for their professionalism and assistance, others were criticized for being unhelpful or dismissive.
- NSNancy ShehataNov 11, 20255.0Easy to reserve, short wait as they finished prepping the car, smooth rental process. The car was clean and ran flawlessly. Thank you!
- OHOsama HassanOct 30, 20255.0Excellent service with amazing staff! 10/10
- SSSavvy StylesOct 7, 20253.0The front desk was professional yet whoever had to speak to concerning the car drop off was Unkind and a little rude. It’s hard enough getting into a life-threatening car accident and having a totaled car then to be made to feel like your questions about a car drop off Procedures are dumb or insignificant. Not everyone in their lifetime has had to deal with renting a car. Even after that I encounter, I still thanked her for all the information she gave and she just hung up the phone. Not a is there anything else I can do for you or thank you for choosing enterprise have a good one no, I received a dialtone. So if you’re stressed already about a car accident you just got into I wouldn’t choose this location you may not receive Grace or kindness
- DMDaliana MeredithSep 30, 20255.0Sweet workers and the car that I rented was such an upgrade to my car, i’ll definitely be renting from here again!
- CKcharlie khalafSep 25, 20255.0Customer service was great at the Dale City location, thanks to Elias. Will definitely be back to see him for another car rental!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Dale City?
You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Dale City.
What are the operating hours for Enterprise Rent-A-Car in Dale City?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Does Enterprise Rent-A-Car offer airport pickup services at the Dale City location?
Yes, Enterprise Rent-A-Car in Dale City offers airport pick up services.
How can I reserve a rental car at Enterprise Rent-A-Car in Dale City?
You can reserve your rental car online at their reservation page: http://enterprise.com/reserve
What payment methods are accepted at Enterprise Rent-A-Car in Dale City?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Dale City offer discounts for active military members?
Yes, Enterprise Rent-A-Car in Dale City provides discounts for active military personnel.
Where is Enterprise Rent-A-Car located in Dale City?
Enterprise Rent-A-Car is located at 2850 Dale Blvd, Dale City, VA 22193, USA.
What restaurants are located near Enterprise Rent-A-Car in Dale City?
Nearby restaurants include Domino's Pizza, Pho Nu Cuoi Saigon, Shahi Kabob, Pho Saigon, Sabor Chicken, Sabor Latino, Denny's, and Popeyes® Louisiana Kitchen, offering a variety of cuisines to enjoy before or after your rental.
Are there any banks or financial services near the Enterprise Rent-A-Car location in Dale City?
Yes, Wells Fargo Bank is located near the Enterprise Rent-A-Car, providing convenient access to banking services.
What facilities or services are available nearby for travelers renting cars at Enterprise Rent-A-Car?
Nearby facilities include Radical Storage for luggage storage, Tobacco King and Vape retail shop, and Goodwill retail stores, offering useful services for travelers and customers.