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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.1
(262 reviews)

Business Details

15419 Brandy Rd, Culpeper, VA
22701, United States
(540) 829-7800
https://www.enterprise.com/en/car-rental/locations/us/va/culpeper-2125.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Culpeper, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Culpeper location today.

Location

Enterprise Rent-A-Car
15419 Brandy Rd, Culpeper, VA
22701, United States

Hours

Reviews

4.1
262 reviews
5 stars
175
4 stars
28
3 stars
11
2 stars
5
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of employees going above and beyond.

Vehicle Availability

Numerous complaints were made about the lack of available vehicles, especially for reservations made in advance, leading to frustration among customers.

Cleanliness and Condition

Several reviews highlighted issues with the cleanliness and condition of the vehicles, including complaints about dirty interiors and cars not being properly maintained.

Efficiency

While many customers appreciated the quick and efficient service during pickup and drop-off, there were also reports of delays and miscommunication regarding reservations.
  • CJ
    Cole Johnson
    4 days ago
    5.0
    I don’t normally review things like this, but everyone there is so nice and so kind and I’ve rented cars from them about three or four times and every single time it’s just so easy and simple and I’m very grateful to them
  • AG
    Angela Grubb
    Feb 22, 2026
    4.0
    The car (outside) could've used a wash. The inside was fairly clean except the area between seats and door (called rocker panel maybe?) layer of dirt so I doubt been wiped down in awhile. Seats had areas on them that either needed to be cleaned, or are stained and can't be. I had to wipe down the steering wheel (came across something sticky) the computer screen (when sunlight hit it certain way I saw all the fingeprints/smudge marks). After that I just did a quick once over of everything else. Idk who was in this vehicle before me, of if they possess good hand washing skills lol. But your vehicles should be cleaned/sanitized inside between every customer, especially the areas people touch alot, good way to spread germs otherwise. The overall customer service however, with checking in & out, was excellent. Every employee I had contact with was super nice. I was in and out pretty quickly. Rates are fairly reasonable. My biggest issue really though is that I would liked to have kept car for another day (I rented from Thursday to Friday). However this branch has no weekend hours at all, or any kind of after hours drop off service. So if need a rental then, your either s.o.l, or your forced to keep, and pay for until Monday.
  • SC
    Shaneale Cooper
    Feb 9, 2026
    5.0
    very satisfied, austin is wonderful, so knowledgeable, professional and fast i was in and out in no time. everyone at this location ( culpeper brandy station) was friendly!! if you are looking to rent a car this is you spot!!! you will be highly satisfied!!!
  • BS
    Billy Shells
    Feb 1, 2026
    5.0
    The gentlemen at the Culpeper, Va. location provided excellent service and were very knowledgeable. They provided me with options which better suited my needs. They are a great asset to the Enterprise experience, thank you gentlemen
  • KS
    Kevin Steimel
    Jan 27, 2026
    5.0
    Austin and Cedric were incredibly helpful, professional and accomodating. Great communication, very customer service focused. Helped me spend time in the snowstorm with a loved one at a great price and took excellent care of me, highly recommend. Accomodated my work schedule, went above and beyond.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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