Advance Auto Parts

4.3
197 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 551 James Madison Hwy in Culpeper offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
551 James Madison Hwy, Culpeper, VA
22701, United States

Hours

Reviews

4.3
196 reviews
5 stars
125
4 stars
35
3 stars
17
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Product Availability

While some customers found the store had a good selection, others experienced issues with incorrect parts or stock availability.

Store Experience

Feedback varied on the in-store experience, with some noting long wait times for assistance despite having multiple employees present.

Positive Atmosphere

Several reviews highlighted the friendly and pleasant atmosphere of the store, contributing to a positive shopping experience.

Mixed Reviews on Returns

Customers expressed frustration with return policies and experiences, particularly regarding faulty parts and refunds.
  • PB
    Paul Burton
    Dec 19, 2025
    5.0
    Very knowledgeable, very helpful
  • TF
    The Mendoza Family
    Dec 14, 2025
    5.0
    I don’t usually stop by this Advance Auto Parts as often as I should, but after some weeks back, that’s going to change. I came in with a few old acid-lead batteries from an old UPS that I needed to recycle. AutoZone turned me away, despite having accepted similar batteries in the past, but the staff here took them without any issues. I especially want to give a shoutout to the gentleman who helped me at the front counter. He was kind, professional, and made the process easy. I regret not catching his name, but if you remember the guy with the small acid-lead batteries from over a month ago, that was me! Based on the customer service alone, I’ll be choosing Advance Auto over AutoZone going forward. Miles better.
  • AH
    andy hatch
    Nov 10, 2025
    5.0
    I went to the usual places like Tractor Supply and a local lawn and garden equipment store looking for an uncommon gel battery for a piece of equipment, and had no luck. I pulled in on a whim to my local Advance store and didn't see one like it on the racks. James noticed me looking and ask if he could help. I had the battery in my truck so he told me to bring it in. He took it to the back room and came back with two slightly different batteries. The dimensions were a little different from mine and the posts were not the same type. He showed me on the closest sized one the hardware that should work to attach the cables. Not wanting to turn in the core in case I needed it to compare something else, he told me to just bring in within a few days for the credit. Took the core in today and had the same great experience with him that I had during the purchase. James is the kind of employee every company would like to have.
  • CC
    Connie Wohlford (CEW)
    Oct 26, 2025
    5.0
    Helpful folks.
  • CM
    Caroline Menzies-Morris
    Sep 16, 2025
    5.0
    Honestly there are not enough stars to give the gentlemen that helped us on 9/14. I ran in frantic as my niece was twisted and stuck in the seatbelt in the back seat and I could not get her out. All three employees Robert, James and Angel that were on staff ran out to help in anyway they could. Robert immediately open the back door, made sure my niece was ok and assured her that everything would be ok. He told her he would get her out safely. He ran back in and brought out screw driver and some tool and was able to unlock the seatbelt. Not only did Robert save the day and my sister a ton of money from not cutting the seatbelt. He reminded us that there are really good people in the world and our community. The employees could have easily told me I'm sorry maam but we cant help you or that it's not apart of their job description but each of them came running out to help. My sister and I will always choose Advance Auto in Culpeper for our car needs. And we appreciate everything you did for us.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*