Advance Auto Parts

4.3
195 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 551 James Madison Hwy in Culpeper offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
551 James Madison Hwy, Culpeper, VA
22701, United States

Hours

Reviews

4.3
194 reviews
5 stars
123
4 stars
35
3 stars
17
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, often going above and beyond to assist.

Product Availability

While some customers found the store had a good selection of parts, others experienced issues with incorrect or unavailable items.

Store Experience

Several reviews mentioned long wait times for assistance, especially during busy periods, which detracted from the overall experience.

Pricing

Customers appreciated the reasonable prices and good deals, although some felt certain items were overpriced.

Mixed Experiences

While many had positive interactions, there were notable complaints about unhelpful staff and poor handling of returns.
  • AH
    andy hatch
    Nov 10, 2025
    5.0
    I went to the usual places like Tractor Supply and a local lawn and garden equipment store looking for an uncommon gel battery for a piece of equipment, and had no luck. I pulled in on a whim to my local Advance store and didn't see one like it on the racks. James noticed me looking and ask if he could help. I had the battery in my truck so he told me to bring it in. He took it to the back room and came back with two slightly different batteries. The dimensions were a little different from mine and the posts were not the same type. He showed me on the closest sized one the hardware that should work to attach the cables. Not wanting to turn in the core in case I needed it to compare something else, he told me to just bring in within a few days for the credit. Took the core in today and had the same great experience with him that I had during the purchase. James is the kind of employee every company would like to have.
  • CC
    Connie Wohlford (CEW)
    Oct 26, 2025
    5.0
    Helpful folks.
  • RC
    Regina Champ
    Sep 19, 2025
    5.0
    Today has been a great dayI met this wonderful guy named James that really took the time to help me. The atmosphere is so pleasant. Everybody is so nice. They will always have my business. they will go away and beyond to help you and to make you happy kudos to them
  • CM
    Caroline Menzies-Morris
    Sep 16, 2025
    5.0
    Honestly there are not enough stars to give the gentlemen that helped us on 9/14. I ran in frantic as my niece was twisted and stuck in the seatbelt in the back seat and I could not get her out. All three employees Robert, James and Angel that were on staff ran out to help in anyway they could. Robert immediately open the back door, made sure my niece was ok and assured her that everything would be ok. He told her he would get her out safely. He ran back in and brought out screw driver and some tool and was able to unlock the seatbelt. Not only did Robert save the day and my sister a ton of money from not cutting the seatbelt. He reminded us that there are really good people in the world and our community. The employees could have easily told me I'm sorry maam but we cant help you or that it's not apart of their job description but each of them came running out to help. My sister and I will always choose Advance Auto in Culpeper for our car needs. And we appreciate everything you did for us.
  • WW
    William
    Sep 10, 2025
    1.0
    Thought this was a great store until the part I got turned out to be faulty. Then the store employee. Would take a vin number because “he didn’t want to type in 30 numbers”. Then when I was trying to return a part, all of a sudden they can’t find my cell number that I bought the part under. Bunch of crooks, will never use this company again. I called AutoZone and they were very happy to take my business. You guys lost a good customer, especially one that works on the six cars that belong to my family. Shame on you

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*