Jiffy Lube Multicare

4.2
474 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in COLONIAL HEIGHTS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
708 Boulevard, Colonial Heights, VA
23834, United States

Hours

Reviews

4.2
474 reviews
5 stars
326
4 stars
58
3 stars
23
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from the staff, highlighting their attentiveness and willingness to help.

Service Quality

While some reviews noted excellent service and thoroughness, others reported issues with incomplete tasks and lack of attention to detail.

Pricing Concerns

Several customers expressed frustration with pricing, citing high quotes for services and discrepancies in charges.

Efficiency

Many customers appreciated the quick turnaround time for oil changes and other services, often being in and out in a short period.

Professionalism

There were mixed reviews regarding professionalism, with some customers experiencing unprofessional behavior from staff.
  • NP
    Noaywd Parker
    6 days ago
    5.0
    Great experience, kept me informed the entire time and even witnessed them keeping another customer from making a mad decision with a work gasket with referrals to places to get it fixed. Very professional crew. Makes you feel welcome.
  • KO
    Kristine Oliver
    Nov 6, 2025
    1.0
    Person in charge was apparently inconvenienced when I pulled up to the entrance. He was not friendly and reluctant to answer questions. The bill said the car was vacuumed and it was not. It said the window detergent was added but I looked at it and it was not. Will not be returning.
  • TT
    T Thomas
    Oct 18, 2025
    1.0
    I went to Jiffy Lube today for an oil change on my 2020 Honda Civic, and my experience was pretty frustrating. I pulled into the lot and before I could even get to the bays, an employee stopped me to ask what I needed. I mentioned I just needed an oil change, and without missing a beat, he told me the price would start at $108 for my car. When I expressed hesitation, he flat-out said that if I was looking for something cheaper, I should "probably go somewhere else." I was a little taken aback, especially since there were no other cars in the bays. It wasn’t busy, and the service didn’t seem backed up at all. I ended up driving about five minutes down the road to another shop and got a full synthetic oil change for just $70, way less than what Jiffy Lube quoted me. I’m left wondering if the price discrepancy was just this location's standard, or if the employee was just trying to rush me off, maybe because he was about to head for a smoke break. Either way, the whole experience felt pretty unprofessional and honestly, it was frustrating to get such a high quote without any flexibility or even a proper explanation. In the future, I’ll definitely be looking elsewhere for my oil changes. There’s no reason I should be treated like that, especially when I’m willing to pay for a service that I’ve used before.
  • DW
    Derell Wallace
    Sep 25, 2025
    5.0
    Love jiffy lube. No matter what location I go to staff is super friendly and good spirited! Keep up the good work!
  • JH
    jj henson
    Sep 17, 2025
    5.0
    I don't review mechanics often, usually food, but this place has an amazing staff and service, I really do gotta give these guys their props!

Frequently Asked Questions About Jiffy Lube Multicare

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service