Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Colonial Heights, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Colonial Heights location today.
Location
Enterprise Rent-A-Car
455 Charles H. Dimmock Hwy, Colonial Heights, VA
23834, United States
Hours
Reviews
4.1
718 reviews
5 stars
477
4 stars
73
3 stars
38
2 stars
20
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who went above and beyond.
Reservation Issues
Numerous reviews highlighted problems with reservations, including cancellations and unavailability of reserved vehicles, leading to significant customer dissatisfaction.
Vehicle Condition
Several customers reported receiving dirty or poorly maintained vehicles, which negatively impacted their rental experience.
Efficiency
While some customers experienced quick service, others faced long wait times and poor communication, particularly regarding vehicle availability.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported serious issues and vowed not to return.
- LBLaci Brockwell5 days ago5.0Greta customer service, great cars. But the staff is top tier! This was my first rental experience and hopefully I wont have to do it again, but if I do, im coming back here. Thanks guys!
- KBK BNov 17, 20255.0Needed to rent a car after hitting a deer in my company vehicle. The guys here were extremely professional and got me taken care. Even gave me a ride to the shop to pick up my vehicle.
- CCCarpenter CorderoNov 7, 20255.0Top notch service. The couple of times I’ve been here have been exceptional. Online reservations and quick check-in. The staff is friendly and outgoing.
- ROrene ortizOct 26, 20255.0The entire staff at the Colonial Heights, VA Enterprise store, were extremely courteous and professional, especially Jasiah Williams, I would like to commend this young man for his professionalism and going above and beyond, to ensure the customer satisfaction, this young man is an excellent example of what all staff members should be like, I would say that his enthusiasm and helpful nature should be the standard, needless to say, I am a customer for life… thanks to the entire stsff…
- WCWilliam ColemanOct 12, 20251.0I just can't do it with them been having a reservation for four days 😪all they can say is we're sorry but we dont have anything whats the purpose of having a reservation if they're never going to have anything just say we can't do reservation at this time do to limited amount of cars.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Colonial Heights?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
Where is Enterprise Rent-A-Car located in Colonial Heights, VA?
You can find Enterprise Rent-A-Car at 455 Charles H. Dimmock Hwy, Colonial Heights, VA 23834.
What are the operating hours for this Enterprise Rent-A-Car location?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday 9:00 AM to 12:00 PM, and Sunday 12:00 PM to 4:00 PM.
Does Enterprise Rent-A-Car offer airport pickup service?
Yes, Enterprise provides airport pickup services at this location.
How can I make a reservation for a rental car at Enterprise in Colonial Heights?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/va/colonial-heights-2149.html or by calling +1 804-520-5241.
What payment options are accepted at Enterprise Rent-A-Car in Colonial Heights?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available for military personnel at this Enterprise location?
Yes, discounts for active military members are offered at this location.
What nearby restaurants can I visit before or after renting a car at Enterprise?
You can enjoy meals at nearby Sonic Drive-In, Sedona Taphouse, or Chicken Fiesta, all within close proximity to the rental location.
Are there other car rental agencies near Enterprise in Colonial Heights?
Yes, Dollar Rent a Car and Hertz are nearby car rental agencies, providing alternative rental options in the area.
What accommodations are available near Enterprise Rent-A-Car in Colonial Heights?
Extended Stay America and Extended Stay America Premier Suites are nearby hotels, convenient for customers needing overnight stays.