Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Colonial Heights, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Colonial Heights location today.
Location
Enterprise Rent-A-Car
455 Charles H. Dimmock Hwy, Colonial Heights, VA
23834, United States
Hours
Reviews
4.1
725 reviews
5 stars
482
4 stars
74
3 stars
38
2 stars
20
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency during the rental process.
Reservation Issues
Several reviews noted significant problems with reservations, including last-minute cancellations and unavailability of reserved vehicles.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers receiving dirty or poorly maintained cars.
Management Concerns
There were complaints about unprofessional behavior from management and staff, particularly in handling customer issues and complaints.
Overall Experience
While some customers had positive experiences, a notable number expressed dissatisfaction with the service and vowed not to return.
- JJJGMATOS25Jan 4, 20265.0This branch never disappoints. They have always provided great service meeting all my car rental needs. I don’t rent from anywhere else. Keep up the great work.
- JJJuanita JonesJan 3, 20265.0Employee was very kind,professional and was able to get my ride right away.🙂
- SNSteve NevilleJan 2, 20265.0Was very satisfied with rental easy in easy out. Very friendly staff.
- STSaderia TarleyDec 26, 20251.0Disappointed in the recent management at this Enterprise. I was given a dirty, mechanically unsafe vehicle that was larger than the sedan I reserved. Despite the car having a dashboard malfunction and being unwashed, they still insisted on taking a $30 late fee from my deposit when I arrived two hours late due to traffic. Total lack of common sense and customer care. I won't be returning.
- TDTerri DavisDec 23, 20255.0Very professional and friendly they always put in the best rentals they have
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Colonial Heights?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
Where is Enterprise Rent-A-Car located in Colonial Heights, VA?
You can find Enterprise Rent-A-Car at 455 Charles H. Dimmock Hwy, Colonial Heights, VA 23834.
What are the operating hours for this Enterprise Rent-A-Car location?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday 9:00 AM to 12:00 PM, and Sunday 12:00 PM to 4:00 PM.
Does Enterprise Rent-A-Car offer airport pickup service?
Yes, Enterprise provides airport pickup services at this location.
How can I make a reservation for a rental car at Enterprise in Colonial Heights?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/va/colonial-heights-2149.html or by calling +1 804-520-5241.
What payment options are accepted at Enterprise Rent-A-Car in Colonial Heights?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available for military personnel at this Enterprise location?
Yes, discounts for active military members are offered at this location.
What nearby restaurants can I visit before or after renting a car at Enterprise?
You can enjoy meals at nearby Sonic Drive-In, Sedona Taphouse, or Chicken Fiesta, all within close proximity to the rental location.
Are there other car rental agencies near Enterprise in Colonial Heights?
Yes, Dollar Rent a Car and Hertz are nearby car rental agencies, providing alternative rental options in the area.
What accommodations are available near Enterprise Rent-A-Car in Colonial Heights?
Extended Stay America and Extended Stay America Premier Suites are nearby hotels, convenient for customers needing overnight stays.