AutoZone Auto Parts

4.3
382 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Boulevard in Colonial Heights, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Colonial Heights, VA or call us at (804) 520-0390.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1506 Boulevard, Colonial Heights, VA
23834, United States

Hours

Reviews

4.3
382 reviews
5 stars
236
4 stars
72
3 stars
36
2 stars
15
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of poor service and unprofessional behavior from certain employees.

Product Availability

Customers generally found that the store had a good selection of parts in stock, but there were instances of incorrect parts being provided.

Installation Assistance

While many reviews highlighted positive experiences with installation help, there were notable complaints about inexperienced staff and poor management during installation services.

Communication Issues

Several customers expressed frustration over a lack of communication from management regarding product issues and customer complaints.
  • MS
    Michael Schaefer
    2 days ago
    4.0
    Only autozone in town. Sometimes has a better inventory than Napa. The staff is generally helpful, but not the most knowledgeable about vehicle repair. They will scan the codes in your ecm for free, which is nice if you don't have a scanner.
  • RH
    Ramon Hidalgo
    Dec 29, 2025
    5.0
    Excelente
  • JO
    Juan Ortiz
    Nov 14, 2025
    5.0
    Went to get a loaner. Very courteous personnel. Thank you
  • DR
    David Rhodenhiser
    Sep 16, 2025
    5.0
    I bought windshield wipers on Amazon. They helped me install them. 🌸
  • AS
    A.D. Seagle
    Aug 7, 2019
    5.0
    A superhero saved me! Big statement but every word is true. If you don't like long reviews then skip to the end because this will take a minute. My wife and I were traveling to DC from Hendersonville, NC via I95 and stopped for gas in Richmond, VA. After fueling up at around 8:15PM our car wouldn't crank. A kind young man tried to jump it but to no avail. My wife called AAA and they said they'd have a battery to us in under an hour. An hour later AAA called back to tell us they had made a mistake and no they don't replace batteries they only jump them off. They scheduled a tow truck to get us and take us to the nearest auto parts store and of course the store that was three minutes away had already closed at 9PM. It was now 9:15PM. So while we waited for the tow truck that AAA said would be there in ten minutes, I called AutoZone eleven miles away to let them know we'd be coming. The senior employee working said they'd be open until 10PM. Fine by me, we were 5 minutes away. THIRTY MINUTES LATER the tow guy calls and says he's on his way. Like, WHAT?! We franticly call the guy at AutoZone. He graciously and mercifully in superhero fashion said he'd keep the store open until we get there. OMG. We get towed to the store and dropped in a dark, deserted parking lot lit solely by the inviting glow of florescent lights inside AutoZone. I have never been more scared to push on a door than that moment. Was I a minute too late? Will the door be locked forcing me to cancel the room I had booked in DC and be towed to a nearby hotel? Sounding like a sigh of relief the glass door swung open and two young men welcomed me in. It was a few minutes after 10PM. The senior employee sold me the battery we needed and asked if I had tools to install it. Ugh, we did not. "No problem," he said. "Let me shut the store down and I'll get my personal tools from my car and replace it for you." How could we be anything other than grateful. Grateful for him. Grateful AutoZone employed him. Grateful the car cranked after the battery was installed. I asked his name and offered him what little cash I had. He refused it. A classic superhero move. That night was so exhausting for us I am sad to say we could not recall his name but I'm close to finding it out. I checked my phone records and have narrowed it down to the correct store location. When I get his name I'll let you know but more importantly I'll let AutoZone know they have a superhero working for them... but my guess is they already know.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Colonial Heights, VA?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same day delivery services for customers' convenience.