Enterprise Rent-A-Car

4.1
631 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Christiansburg, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Christiansburg location today.

Location

Enterprise Rent-A-Car
55 Ponderosa Lane, Christiansburg, VA
24073, United States

Hours

Reviews

4.1
631 reviews
5 stars
422
4 stars
73
3 stars
25
2 stars
22
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the staff for being friendly and helpful, while others report rude and unprofessional behavior.

Reservation Issues

Many customers experienced problems with reservations, including vehicles not being available despite confirmations, and issues with pick-up times.

Vehicle Condition

Customers noted that while some vehicles were clean and well-maintained, others had significant damage or unpleasant odors.

Efficiency

Several reviews highlighted quick check-in and check-out processes, although some customers faced delays and poor communication.

Overall Experience

While some customers had positive experiences and plan to return, others expressed frustration and disappointment, indicating inconsistency in service quality.
  • MM
    Mark Montgomery
    5 days ago
    5.0
    Great customer service, friendly and attentive. Would recommend. A++
  • KV
    Kurtis Vandevender
    Nov 11, 2025
    5.0
    I honestly have to say that working with this enterprise has been a game-changer for our department. From the very first meeting, my contact, [Insert Job Title, e.g., the Account Manager], made me feel like our specific challenges were their absolute priority. The whole process of implementing their solution was surprisingly smooth. I was bracing for significant headaches, but their technical team was unbelievably helpful—they walked me through every step and were always available, even for my late-afternoon questions. The end result? A system that is more robust and easier to use than I ever expected. They delivered on every promise and then some. It was genuinely a relief to find a company that puts so much care into their service. I wouldn't hesitate to recommend them.
  • EM
    Elizabeth Meltzer
    Nov 8, 2025
    5.0
    Really excellent customer service at this location!
  • DM
    D. J. Mathews
    Oct 25, 2025
    4.0
    The car had great pickup and we got the make we wanted. Maybe the deposit could have been lower.
  • RG
    Rocket Girls
    Oct 17, 2025
    1.0
    Let me start by saying this, when resources like this are “available” for those who are in need of a rental, it should never be the run-around gig. I came in requesting a rental, and met all the right criteria however, I wasn’t able to get it that day due to unforeseen circumstances. I came back two weeks later, with everything they’ve asked me to bring but when I got there, it was another excuse to why they couldn’t rent a vehicle to me. When I asked why, he told me something completely different from what he told me from the first visit. It’s unethical and unprofessional.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Christiansburg, VA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Christiansburg?

The location is open Monday through Friday from 8 AM to 6 PM, Saturday from 9 AM to 1 PM, and Sunday from 10 AM to 2 PM.