Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Chesterfield, VA believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
457 reviews
5 stars
341
4 stars
54
3 stars
23
2 stars
14
1 star
25
What are people saying?
AI-generated from recent customer reviews
Wash Quality
Many customers reported that the car wash often leaves vehicles dirty or with streaks, despite paying for premium services.
Customer Service
Feedback highlights a mix of positive and negative experiences with staff, with some praising their friendliness while others reported poor service and lack of accountability for damages.
Pricing and Value
Customers noted rising prices and questioned the value of the washes, especially when the quality did not meet expectations.
Convenience
The car wash is appreciated for its quick service and ease of use, particularly with the membership and app features.
Vacuum Performance
Several reviews mentioned that the vacuums were underpowered and not effective, detracting from the overall experience.
- CPChris Penn1 day ago5.0Kole was an awesome employee. Always does a great job and is very attentive. Will coming back
- ATamber t1 day ago5.0Kole is great! He’s a vibe. He made my first experience a good one. Thanks.
- ABAnimated Byrd1 day ago5.0Kole has helped make my experience today at Tommy’s express a cheerful and informative experience as well as putting me in a good cleaning mood. I would 10 out of 10 recommend that y’all try this car wash.
- MHMichael HeardDec 15, 20252.0Hit or miss with small streak marks that appears to be scratches but are from the dirty wash strips. They come out with Turtle car wax. Also, prices are going up. No window cleaner or tire pressure machine as with other car wash places. Overall not impressed.
- KJKeriann JimenezDec 14, 20254.0I mainly only come here out of 1) convenience and 2) it seems a little bit more high-tech than the other surrounding touchless car washes. The employees are pleasant as well. My real only complaint is that the car will still come out of the wash soaking wet, but you have to pay for anything to wipe the car down or clean. Usually the back tailgate is also still fairly dirty even for the most expensive wash. This probably won’t disuade me from continuing to come unless I find a less expensive wash for the same quality.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Chesterfield, VA?
Tommy's Express® Car Wash in Chesterfield, VA is open from 7:00 AM to 8:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.
Where is Tommy's Express® Car Wash located?
It is located at 10100 Hull St., Chesterfield, VA 23236, USA.
What payment methods does Tommy's Express® Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, they offer an unlimited membership program accessible by downloading the TommyClub App and signing up.
What additional services are available at Tommy's Express® Car Wash?
They provide free vacuums, free mat washers, and an interior detailing kit.
What are some of the specialized car care products offered at Tommy's Express® Car Wash?
They offer Rainbow Coat foam, Body Wax, Tommy Guard® protection, Red Hot Cleanser foam, and Tire Shine coating.
How can customers contact Tommy's Express® Car Wash?
Customers can call +1 804-210-2520 or email manager.va76@teamtommys.com.
Are there any nearby medical facilities customers can visit when coming to Tommy's Express® Car Wash?
Yes, nearby medical facilities include Physicians of Family Medicine and Courthouse Road Animal Hospital, helpful if you need medical or veterinary care.
What nearby beauty salons are close to Tommy's Express® Car Wash?
Angel's Beauty Salon, Jessica's Beauty Boutique, Blossom Salon, and Artricia Balenci Salon and Spa are nearby for customers looking to get beauty or hair services.
Are there automotive-related services near Tommy's Express® Car Wash besides the car wash itself?
Yes, customers can find automotive repair and parts services nearby including Buddy South Auto Parts and Service, Allen Tire, Grease Monkey, and Pennsylvania Tire & Auto.