Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Chester.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
310 reviews
5 stars
231
4 stars
28
3 stars
12
2 stars2
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and efficient, with specific mentions of employees like Reyner, Maliki, and Jaime.
Service Speed
Numerous reviews highlighted the quick service, with many customers noting they were in and out in under 20 minutes.
Professionalism
While many reviews commended the professionalism of the staff, some customers reported instances of rudeness and unprofessional behavior.
Service Quality
Several customers expressed dissatisfaction with the quality of service, mentioning issues like improper oil changes and lack of follow-up on complaints.
Overall Experience
The overall sentiment was mixed, with many customers expressing satisfaction and loyalty, while others reported negative experiences that led them to seek services elsewhere.
- HKHayden Ibn kevinNov 15, 20255.0Maliki, Linwood, and Reyner literally checked out EVERYTHING with my car and actually did everything it says on the receipt. Never had good service like this before. If you don’t live near this vavoline drive to it anyway. 🫡
- JTJd ThrowedNov 13, 20255.0Davison, Reynard and Beck were extremely professional they made the best recommendations for my car oil change and greeted me right away making me feel welcome
- ACArt ColamecoNov 2, 20255.0Fantastic customer service at this location. The team worked quickly and efficiently while communicating with me throughout the process. Im very happy with the overall service I received at this location. Jaime was knowledgeable and friendly.
- CSChristopher ScottNov 1, 20255.0I cant say enough good about VIOC in Chester, VA. Reyner, Jamie and Davieon are great guys and really know their stuff with these vehicles. Reyner was very informative in letting me know all service options. Jamie and Davieon were fast but very professional they know their stuff. Come on by and give these guys your business and the best thing you dont have to get out your car and go sit in a lobby. Great place and i highly recommend
- CTCasey ToneyOct 28, 20251.0AWFUL EXPERIENCE. I first called the iron bridge location to ensure they had my battery in stock. Once I arrived, while sitting in line, I again verified that my battery was in stock. After waiting one hour, receiving and paying for an oil change... im told they DO NOT have my battery in stock and that I would need to drive to the Chester location. My car would not start so they had to jump me. After arriving to the Chester location, there were 3 young boys who had no idea how to install the battery. I waiting at this location for over an hour, I had to get out of the vehicle and see what the problem was... they were trying to install the battery backwards. Having my oil changed and a new battery installed took 2.5 hours, I was late to pick up my kids from school and paid almost $400 for these services. NEVER AGAIN.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Chester?
Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located in Chester?
It is located at 2501 W Hundred Road, Chester, VA 23831, USA.
What are the business hours of Valvoline Instant Oil Change in Chester?
The business is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required for service at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on major holidays?
They are closed on certain holidays such as November 27, 2025, and December 25, 2025.
What nearby restaurants can I visit before or after my service at Valvoline Instant Oil Change?
Nearby restaurants include Chipotle Mexican Grill for Mexican cuisine, Waffle House for breakfast and brunch, and Top's China Restaurant for Asian dishes.
Are there any nearby coffee shops around Valvoline Instant Oil Change?
Yes, Starbucks and Dunkin' are nearby coffee shops where you can relax with a beverage before or after your visit.
Where can I find automotive-related services near Valvoline Instant Oil Change?
Nearby automotive-related places include Exxon & Mobil Stations and Dent Professionals LLC for additional car maintenance and repairs.
What other convenience stores are close to Valvoline Instant Oil Change?
Convenience stores such as 7-Eleven and Circle K #37 are located nearby for quick shopping needs.