Jiffy Lube Multicare

4.0
348 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHESTER. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
12201 Route 1, Chester, VA
23831, United States

Hours

Reviews

4.0
348 reviews
5 stars
216
4 stars
39
3 stars
19
2 stars
23
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and communicative throughout the service process.

Service Quality

While several reviews highlighted excellent service and quick turnaround times, there were notable complaints about incomplete services and mistakes made during oil changes.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that services were overpriced or that they were charged for services not performed.

Management Issues

Some reviews mentioned poor management practices, including lack of accountability and unprofessional behavior from certain staff members.

Consistency

There were mixed experiences regarding service consistency, with some customers reporting excellent service while others faced significant issues.
  • JB
    J B
    2 days ago
    5.0
    Service was top tier. I was in and out in 20 mins or less and staff was very respectful, polite, and helpful. This was the first time I did not change the oil on my own vehicle for almost 20 years. I was very pleased with the entire experience. I will be returning to this location with all of my vehicles for the indefinite future.
  • TT
    Tommy
    Nov 15, 2025
    5.0
    Very friendly and done the job proficiently.
  • MG
    mark greenauer
    Nov 14, 2025
    1.0
    They are very unprofessional and do not want to honor discounts like they come out of their check. You will have to go over having a coupon multiple times. They refuse to do the services that are complimentary however tell you they have other services to sell you. Telling me that they do not do check and fill of transmission fluid (listed on picture below) as well as all other check and fill services. Would recommend going over to take 5 literally the next right after you pass this store that has no professionalism and doesn’t do what jiffy lube says they offer. Updated with picture of receipt with the service saying that the transmission fluid was OK after they told me it’s low and would not fill it
  • TB
    Tracy Bryant
    Nov 12, 2025
    5.0
    They had me in and out in no time at all. All the guys were so nice, and courteous. They did a fabulous job! My car and I were both happy. The coupon deal was a definite plus!!!
  • LB
    Lee Banton
    Nov 10, 2025
    5.0
    Workers were great—friendly and customer service oriented. They had me in and out quick. Thanks!

Frequently Asked Questions About Jiffy Lube Multicare

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service