Jiffy Lube Multicare

4.0
359 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CHESTER. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
12201 Route 1, Chester, VA
23831, United States

Hours

Reviews

4.0
359 reviews
5 stars
226
4 stars
39
3 stars
19
2 stars
24
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, courteous, and professional, highlighting their willingness to assist and communicate effectively.

Service Speed

Numerous reviews noted the quick service, with many customers being in and out in under 30 minutes.

Service Quality

While many customers reported satisfactory service, there were complaints about incomplete services and issues with vehicle maintenance, indicating inconsistency in service quality.

Management Issues

Some reviews pointed out problems with management, including unprofessional behavior and failure to honor discounts or provide promised services.

Pricing Concerns

Several customers expressed concerns about pricing, feeling that services were overpriced or that they were charged for services not performed.
  • GF
    Gwendolyn Fleming
    4 days ago
    5.0
    Service was quick and decent price for oil change.
  • MG
    Morgan Ginn
    Jan 3, 2026
    5.0
    Great customer service and communication. Happy customer, Prayjah was super nice and knowledgeable! 10/10 recommend :)
  • BT
    Brown Tiffeney
    Dec 30, 2025
    5.0
    I like going to this location. They are efficient and offer quality customer service.
  • TT
    Taineka Taylor
    Dec 19, 2025
    5.0
    Michael was polite and professional. I appreciate the business. Happy holidays. Thx Michael
  • PH
    Patrice Harris
    Dec 12, 2025
    5.0
    I normally go to the dealer for service. This location did such a great job on my truck the first time, I decided to come back! Outstanding customer service, quick and efficient and the prices with coupons cannot be beat! I am hooked!

Frequently Asked Questions About Jiffy Lube Multicare

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service