Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Chester, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Chester location today.
Location
Hours
Reviews
4.1
437 reviews
5 stars
281
4 stars
48
3 stars
24
2 stars
21
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, although some reported poor experiences with unprofessional behavior and lack of support.
Vehicle Availability
Several customers expressed frustration over reserved vehicles not being available at pickup time, leading to inconvenience and dissatisfaction.
Cleanliness
There were mixed reviews regarding vehicle cleanliness, with some customers reporting dirty cars and unpleasant odors, while others noted well-maintained vehicles.
Efficiency
Customers appreciated the quick rental process and efficient service, although some experienced delays and disorganization.
Communication
While many reviews highlighted good communication from staff, others pointed out inconsistencies and lack of clarity regarding policies and vehicle availability.
- JBJm BNov 14, 20255.0Everyone at the rt 1 Enterprise in Chester Virginia are so helpful and very kind. They answered all my questions and addressed any concerns I had.
- ABarchie barnesOct 29, 20255.0Chester Office staff very professional. They were not slow and on that particular day had options (upgrades) of vehicles.
- KPKathy PeckOct 14, 20255.0Great place staff was very knowledgeable thank you
- CMClarence MorganOct 14, 20255.0All the employees I dealt with were courteous and helped me with a rental a fast as they could.
- KGKeta GreeneSep 22, 20255.0Upgraded our vehicle because they didn’t have what we were looking for and didn’t wait until the last moment tell us! Dan was very helpful when returning the vehicle, that made for a smooth return! Thanks Dan
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Chester, VA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Chester?
They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I make a reservation online for a rental car at this location?
Yes, you can reserve your rental car online at their official website via https://www.enterprise.com/en/car-rental-locations/us/va/chester-2159.html
Does Enterprise Rent-A-Car in Chester accept credit cards?
Yes, they accept American Express, Discover, Mastercard, and Visa, as well as cash and checks.
Is Enterprise Rent-A-Car in Chester VA open on Sundays?
No, the Chester location is closed on Sundays.
Are there any discounts available for military personnel at Enterprise Rent-A-Car Chester?
Yes, the Chester location offers discounts for active military members.
What nearby places can I visit for food before or after renting a car?
You can visit nearby restaurants like Zaxby’s for chicken, Friendly’s for ice cream and desserts, or Pizza Hut and Wendy’s for quick meals.
Where can I grab a coffee near Enterprise Rent-A-Car in Chester?
Nearby coffee shops include Dunkin' and Starbucks, perfect spots to relax while picking up or returning your rental.
What automotive services are available near Enterprise Rent-A-Car in Chester?
Automotive services nearby include Heritage Chevrolet with an EV charging station, Valvoline Instant Oil Change, and CMA’s Colonial Chevrolet for car sales and repairs.
Can I get my car washed near Enterprise Rent-A-Car in Chester?
Yes, Flagstop Car Wash is close by and offers car wash services along with gas and convenience store options.