Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Jefferson Davis Hwy in Chester, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Chester, VA or call us at (804) 706-4765.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Product Availability
Customers frequently noted that the store had a good selection of parts and products, often finding what they needed without issue.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about poor customer service and issues with returns, indicating inconsistency in service quality.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, suggesting that parts could be found cheaper elsewhere, although others appreciated the competitive prices.
BD
Brian DeCosta
Dec 17, 2025
5.0
This is my second experience at this specific AutoZone. Both times I have been in and out quickly, with great customer service. I walked in asking to get my battery tested and if it tested bad, then replaced. Their tester was not working- but I knew I had a bad battery anyways 🤷♂️
I am a kid in my arms, he was crying & being loud, I Drew a blank on the year of my car, but the person who is helping me Richard- Was nice enough to read the Vin off my phone, did a great job. Was prompt, Professional, meeting out in 20 minutes, Took my old car battery and recycled it for me included a courtesy discount. Shoutout to Richard.
TR
TimewithUKno Reed
Nov 19, 2025
4.0
The battery tester didn't work sigh. But the employees were otherwise helpful finding products.
DE
Douglas Ellinger
Nov 14, 2025
4.0
They have equal quality parts on amzn for much cheaper
BT
benjamin thorpe
Sep 27, 2025
5.0
Love AutoZone if I go anywhere else feel like I'm cheating
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Chester, VA?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Chester, VA?
It is located at 11800 Route 1, Chester, VA 23831, USA.
What types of auto parts and brands does AutoZone Auto Parts offer?
They offer a range of auto parts including brake pads, car batteries, and auto accessories, featuring brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts provide pickup or delivery services?
Yes, they offer in-store pickup and same-day delivery services.
How can I contact AutoZone Auto Parts in Chester, VA?
You can reach them by phone at (804) 706-4765 or email customer.service@autozone.com.
Are there any nearby automotive repair services near AutoZone Auto Parts in Chester?
Yes, nearby automotive services include Maaco Collision Repair & Auto Painting and Maaco Auto Body Shop which offer repair and auto detailing services.
What dining options are available near AutoZone Auto Parts?
Nearby dining options include Easy Street Grub N Pub, Pietro's Italian Restaurant, and Winkin' Cow for ice cream and smoothies.
Are there any convenient stores or fuel stations in the vicinity of AutoZone Auto Parts?
Yes, Wawa convenience store and coffee shop is nearby for quick snacks and essentials.
Is there lodging nearby if I need to stay overnight near AutoZone Auto Parts?
Nearby lodging options include InTown Suites Extended Stay - Richmond - Chester and BLU Beach Bar & Grill hotel.
What other auto parts stores are competitors or alternatives near AutoZone Auto Parts?
Competitors include Advance Auto Parts, NAPA Auto Parts, and O’Reilly Auto Parts.