UDrive USA Auto Exchange

Reviews

• SL

  Stephen Luci

  4 days ago
  1.0
  ​I purchased a 2015 BMW In August 2025, paying the full amount in cash on the spot. ​The documentation provided at the time of sale contains several material errors that are preventing me from legally registering the vehicle: ​Financing Misrepresentation: The executed paperwork incorrectly states that I secured a loan for the vehicle and that there is a lien on the title, despite the transaction being a full, up-front cash payment. ​Missing Title Copy: A copy of the vehicle's title was not included with the purchase documents. ​Inaccurate Mileage: The mileage recorded on the sales paperwork is inaccurate, which is an impediment to title transfer. ​It is now November 2025, and despite multiple attempts to resolve this over the past three months, your dealership has failed to provide the necessary, corrected documentation. I require the corrected, lien-free title and accurate bill of sale immediately to complete the registration. The continued failure to provide the correct, lien-free documentation and title is unacceptable. I expect immediate action and confirmation of when the proper paperwork will be delivered. All excuses must cease; I need a solution now.
• JL

  Jacob Liebert

  Nov 9, 2025
  5.0
  Great Truck at a Great Price! UDrive’s team was professional, knowledgeable, friendly, and best of all, No Pressure! After a cross country road trip to Yellowstone and thousands of miles of highway, mountains, rain, and SNOW the truck performed flawlessly! Super impressed…Couldn’t have asked for a more reliable ride. Big shoutout to the crew at UDrive for making the process easy and actually enjoyable. You can tell they care about their customers and stand behind what they sell. I’ll definitely be back when it’s time for my next vehicle!
• GC

  greg cloud

  Nov 6, 2025
  1.0
  Just brought a 2012 Dodge Durango from here didn't have it a month yet and my engine light came on . I saw a review on this place about leaks being hidden and that was the case with this truck. My total to repair the truck is 4,600.00 the third party warranty they offer doesn't cover everything AT ALL . Ride past this company seriously unless you want to end up like me and others
• ND

  Nauticia Dockery

  Nov 6, 2025
  1.0
  If I could give this place zero stars I would. My husband and I bought this beautiful Red 2012 Dodge Durango RT, it was listed for a great price and after seeing it in person we was sold ! My husband even paid 500$ just to hold the vehicle, we had just sold our Dodge Challenger and was waiting for the check to clear from Carmax. Finally once things cleared and we were driving off the lot, it seemed like a great buy. We felt like we won, It drove smooth and gave us the room we needed for our blended family. We’ve only had the car for about 3 1/2 weeks when the check engine light comes on, then the air bag light comes on. So immediately the next day we take the car for a diagnostic test for them to tell us that the car had several leaks. Even if the car is a trade in, it is your due diligence as a company selling cars, to make sure everything checks out before putting it on market. Haven’t even had the car for 30 days and were already paying for repairs. We even invested in the year warranty only for them to tell us NOT everything is covered. We havent received our tags yet, we were told it was going to mailed to our home. I believe when we called about it they said we would have to wait on the lady to come back from vacation. I don’t know why businesses don’t value their customers anymore or take pride in the product their selling. You do right by the customer, it always comes back to you. But now they have a negative review and that’s worst than anything because people like me read them. I hope future customers read this message !!
• SS

  Shadow

  Nov 2, 2025
  1.0
  Bought a car for 12000, still had 30 day tags on it and had to bring it to the dealership to get fixed. 2300 dollars later, do you think udrive cared? IF YOU SHOP HERE GET THE WARRANTY. I had a whole lot to say about your response, however I don't care. I've been waiting for over 50 days for my metal tags, I had to get a second set of 30s from udrive bc they "forgot" to get my tags. As for a full inspection, the spark plugs were so bad in this car it blew my 3rd cylinder. They had sharpie written on them that made no sense. How do you do a thorough inspection and not even remove the plugs? Or your mechanic didn't want to deal w removing all the parts to get to the WRX plugs. Last thing if I'd have bought the warranty, the 1600 for 6 months. I'd have probably got the cheapest on that didn't cover electrical, so my 1000 dollar coil packs wouldn't have been covered, and I'd have paid for a warranty that didn't help, and fixing my car. Thanks udrive, get my tags, or give me my money back so I can get them myself.

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