Tire Choice Auto Service Centers

Reviews

• PM

  Patricia Melvin

  3 days ago
  5.0
  Friendly and personable
• SS

  Shyla Souza

  6 days ago
  5.0
  Customer service was great. Got my vehicle done by the time we discussed and my car is driving a lot smoother.
• RT

  Roz Thompson

  Nov 5, 2025
  5.0
  I LOVE Tire Choice on Battlefield BLVD. Matt, Ryan, and Wayne always ensure that I get the best service. I always feel that they are giving me the best solutions and the best price for my Car Repairs. They are an awesome group of guys that I would refer to anyone. Their service all of my family’s cars and we have four. Hats off them, give them a raise and a promotion.
• AB

  Andre B.

  Sep 27, 2025
  1.0
  I recently used Tire Choice for car service and was very disappointed with the overall experience. I’ve been a loyal customer at this location since it was Kramer Tire (over 30 years), but this visit was completely unacceptable. From the start, communication was poor, and I constantly had to follow up on my own for updates. When I dropped off my vehicle, I was told it would take only a few days, yet after almost a month I still hadn’t received a single phone call. I finally reached out myself, and only then was I told the car would be ready the next day. When I picked up the vehicle, the check engine light came on the very next day. I brought it back and explained the issue, and they said they would look into it. Weeks passed with no updates. It wasn’t until my wife wrote to the corporate office that I finally received a call—saying the matter had been turned over to their insurance people and I could come pick up my car. This type of service is not acceptable. I wouldn’t recommend Tire Choice to anyone—not even for something as simple as adding air to a tire. When Richard was working there, I never had problems, but the professionalism of the current staff is far below satisfactory. Unfortunately, based on this experience, I cannot recommend Tire Choice to others. Reliable communication, timely work, and trustworthy service are the basics of any car repair business, and this company failed to meet those standards.
• MM

  Mark

  Sep 27, 2025
  1.0
  I've been a loyal customer at this Tire Choice location for nearly 10 years, but sadly, the quality of service has declined sharply. Most recently, I dropped off my vehicle at 4 PM for a routine state inspection scheduled for the following day. By 6:30 PM the next day, the inspection still hadn’t been completed—completely unacceptable for a service that’s historically been handled the same day. I didn’t get my car back until nearly noon on the second day. This kind of delay for a simple inspection is frustrating and unprofessional. If the shop can no longer handle the volume of vehicles in a timely manner, they shouldn’t continue accepting more than they can reasonably service. It now feels like efficient, honest service has taken a back seat to pushing unnecessary repairs and upsells. To make matters worse, I was charged over $89 to remove a windshield tint strip they claimed caused the vehicle to fail inspection—despite the fact that the same strip was passed without issue during last year’s inspection at this very location. Even more frustrating, my son’s car—with an even larger tint strip—passed inspection here just a couple of months ago. When I raised this inconsistency, the service manager simply said, “All state inspectors are different.” That kind of vague and inconsistent standard doesn’t inspire confidence. Unfortunately, this experience has made it clear that this location is no longer what it used to be. I’ll be taking my business elsewhere moving forward. A decade of loyalty deserves better.

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