Business Details
About
Auto Repair Shop
Tidewater Auto Electric of Chesapeake provides diagnostic services, specialty modifications, and auto repair services to the Chesapeake, VA area.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Tidewater Auto Electric of Chesapeake
940 Corporate Ln, Chesapeake, VA
23320, United States
Hours
Reviews
4.5
209 reviews
5 stars
169
4 stars
16
3 stars
4
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and communicative throughout the repair process.
Quality of Work
Overall, customers reported satisfaction with the repairs done, particularly in diagnosing and fixing electrical issues that other shops could not resolve.
Honesty and Fair Pricing
Several reviews highlighted the honesty of the staff regarding diagnostics and pricing, with many customers appreciating the transparency in costs.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service, unresolved issues, and dissatisfaction with the handling of certain repairs.
- TLTheresa Limtiaco5 days ago5.0Very professional, upfront with what needed to be done to my vehicle. Reasonably price & honest. Answered all the questions I had that arised during service.
- MWMichael & Phyllis WrotonDec 9, 20255.0From the first phone inquiry to Chris, Service Manager, to vehicle pick up from John, absolutely Great Service, could not be more pleased with our experience, They found the battery drain issue, corrected it, and installed a new Driver Side Window motor/regulator. Our Truck is back on the road without a long wait!
- GKGavn KralikDec 4, 20255.0I took my truck to tidewater auto electric a few years ago to figure out why my transmission on my ram 3500 was going into limp mode. Dealership quoted me 5600 for a new pcm and said that was the problem. Tidewater auto electric was able to trace the problem to a broken wire in the harness between the pcm and the ecm. An issue that I never would have found diagnosing it myself. They were very quick with the work and very fair on the price. I rightly recommend this place to anyone.
- KCKaren CSep 23, 20255.0I brought my car in for what I thought was electrical repair only to find out that it wasn't as bad as I had thought. Great job!
- WLWilliam LeonardAug 26, 20255.0I love may older vehicle but things do go wrong. Had apoorly running motor and my mileage per gallon had gone up as well as a rough ideal. Took it to Tripp at Tidewater Automotive Electrical of Chesapeake. I really don't want a new car payment! I did call and schedule a appointment and they were all welcoming and first class people. Left my car and they diagnosed to see what was going on. They called me and said I had a bad O2 sensor and a bad sensor that helped control idle. Also found 2 bad and leaking fuel injectors. They explained in layman's terms that between these three parts that was the cause of my problem. Went over repair cost and I agreed they should fix them. They told me how they guarantee their work. I picked car up next day and I have to say it runs as if it were new. I'm so pleased since another repair shop wanted to rebuild the engine. Thank you all at Tidewater Automotive Electric of Chesapeake. Now I have my happy face back and loving my car.ir
Frequently Asked Questions About Tidewater Auto Electric of Chesapeake
How long will the diagnostic service take?
The duration of our diagnostic service can vary, potentially taking up to 5 business days. This timeframe is largely dependent on the availability of necessary parts.
What hours do you operate?
Our services are provided by appointment only, and we don't offer weekend availability. However, we strive to be accommodating. If you have special circumstances, please don't hesitate to contact us to discuss potential arrangements.
How much are your diagnostic services?
Our diagnostic services begin at $209, while our draw test services start at $416. These prices represent our base rates for these services.
Do you work on European vehicles?
At present, we do not service European vehicles. Our expertise is focused on domestic and Asian brand automobiles, including both cars and trucks.
What types of vehicles does Tidewater Auto Electric of Chesapeake service?
We specialize in servicing domestic and Asian brand automobiles, including cars and trucks. Currently, we do not service European vehicles.
How long does the diagnostic service usually take?
Diagnostic services can take up to 5 business days, depending largely on part availability.
What are the operating hours of Tidewater Auto Electric of Chesapeake?
We operate Monday through Friday from 9:00 AM to 5:00 PM by appointment only and are closed on weekends.
Are pickup and delivery services available?
No, we do not offer pickup or delivery services.
What forms of payment are accepted?
We accept American Express, Android Pay, Apple Pay, cash, check, Discover, financing options, invoices, Mastercard, and Visa.
Do I need to make an appointment to get service?
Yes, all services are available by appointment only to better accommodate our customers.
Is Tidewater Auto Electric of Chesapeake wheelchair accessible?
Yes, our location includes wheelchair accessible entrances, parking, seating, and restrooms.
Can you tell me about nearby businesses I might visit around Chesapeake?
Nearby you can find Ballance L E Electrical Service for building supplies, and Region Rents and Region Rents Sales & Service for industrial equipment and rentals. These could be useful stops depending on your needs when visiting our area.
What automotive services are available nearby other than Tidewater Auto Electric?
Nearby automotive services include White's Automotive Repair, Alliance Material Handling for automotive repairs and dealer services, and JandL Oil Separator Co for automotive parts and accessories.
Are there recreational or fitness facilities near Tidewater Auto Electric of Chesapeake?
Yes, you can visit CrossFit Unrivaled, a local gym and sports venue, and the YMCA of South Hampton Roads for community services and fitness activities to enjoy before or after your appointment.