Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Chesapeake today.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- RestroomAvailable
Location
Hours
Reviews
3.9
675 reviews
5 stars
431
4 stars
49
3 stars
25
2 stars
31
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly and helpful service, particularly highlighting individuals like Chris, Samantha, and Michael.
Service Quality
While some customers reported issues with service quality, many others noted quick and effective repairs, particularly for tire changes and inspections.
Communication
Several reviews mentioned good communication regarding service updates and pricing, although there were instances of miscommunication that led to frustration.
Mixed Experiences
Feedback varied significantly, with some customers expressing dissatisfaction with service outcomes and management interactions, while others had positive experiences.
- LALauren Ashley1 day ago1.0Absolutely awful experience. They’ve had my car for an entire week over a tire issue, only to order the WRONG tire. Communication has been nonexistent — days went by with no updates unless I chased them down myself. After being ignored for days, I finally drove up there in person just to be told my car hasn’t even been in the bay since the FIRST day it was dropped off… and the “new tire” still isn’t even on my car. So basically my car has been sitting there for a week for decoration. To make it worse, no one even knows where my new tire is — because apparently no one can get in contact with the manager. If the shop is this disorganized, I don’t know how anyone could trust them with a vehicle. This level of incompetence and lack of urgency is unacceptable. If you value your time (or your car), go literally anywhere else. Glad I didn’t come here for anything important.
- AAAmanda AltmanJan 2, 20265.0Chris and Sam and all the guys up there are great! Professional and proficient! Highly recommend this store!
- THTiora HackleyDec 15, 20255.0Chris was great !! Especially with his customer service ! Ish fixed my car promptly and also provided me with good detail on my car. THEY BOTH SAVED ME !!
- VAVictor AlmodovarDec 11, 20251.0I took my 2013 Dodge Dart because it had a vibration and shaking when driving. I was told all I needed was an alignment. I paid for it and got it done. Picked the up the car and it was still vibrating. Took it back and they said I needed new shocks, struts, two new tires and rims because the two front rims were bent. I got the work done and picked up my vehicle and it wasnt aligned, and the vibration was still there. I took the car to a different place and they found that I needed hub rings. That fixed the issue. I filed a conplaint with corporate and they didnt do anything. Poor customer service and will nver go to any NTB location.
- JGJoseph GodetteNov 28, 20251.0Terrible experience. DO NOT visit this location for a state inspection! I should’ve viewed the reviews first. So glad I did not allow this location to touch my vehicle.
Frequently Asked Questions About NTB-National Tire & Battery
What types of auto services does NTB-National Tire & Battery in Chesapeake offer?
NTB offers a wide range of auto services including tires, brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
What are the usual business hours for NTB in Chesapeake?
NTB is open Monday through Saturday from 8:00 AM to 6:00 PM on most days, with extended hours until 8:30 PM on Thursdays, and Sunday from 9:00 AM to 5:00 PM.
Where is NTB-National Tire & Battery located in Chesapeake?
NTB is located at 113 Debaun Loop, Chesapeake, VA 23320, USA.
Does NTB in Chesapeake accept debit cards and checks as payment methods?
Yes, NTB accepts debit cards and checks as payment methods and does not require cash only.
Is NTB-National Tire & Battery in Chesapeake wheelchair accessible?
Yes, NTB has a wheelchair accessible entrance and restroom for customer convenience.
Can customers book a service appointment online for NTB in Chesapeake?
Yes, customers can make reservations online through the NTB page on the Mavis website at https://www.mavis.com/locations/chesapeake-debaun-loop-va.
What are some nearby dining options customers can visit before or after their service at NTB in Chesapeake?
Nearby dining options include Popeyes Louisiana Kitchen Battlefield, Arby's, Starbucks, La Hacienda Mexican Grill, and Bubba's 33 - Chesapeake, VA, offering fast food, coffee, Mexican, and American cuisine.
Where can customers get a quick oil change near NTB in Chesapeake?
Valvoline Instant Oil Change is a nearby oil change station close to NTB for convenient service.
Are there banks nearby NTB-National Tire & Battery for customer convenience?
Yes, Dollar Bank and Mariner Finance are nearby financial services where customers can handle banking needs.
What beauty and wellness services are close to NTB in Chesapeake for customers to consider?
Nearby beauty and wellness options include Clover Nail Spa, Naked Waxing and Body Bar, Vance L. Moore II salon, AM Aesthetics and Wellness medical spa, and Good Beauty Skin and Beauty spa.