Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Chesapeake today.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- RestroomAvailable
Location
Hours
Reviews
3.9
674 reviews
5 stars
433
4 stars
49
3 stars
25
2 stars
31
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Chris, Michael, and Samantha.
Efficiency
Customers frequently noted the quick service and timely completion of repairs, with many expressing satisfaction with the speed of service.
Pricing
Several reviews mentioned reasonable prices and good value for services rendered, with some customers appreciating discounts offered.
Communication
Customers appreciated the clear communication regarding services needed and updates during the repair process.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service quality and management interactions.
- DBDarian Bentley1 day ago1.0Making an appointment is worthless here. If you want your car serviced show up as soon as they open and then go do something for the rest of the day. The work they do is fine if you're an early riser with nothing else to do that day.
- HDHunter Donaldson5 days ago5.0Fast and friendly service. Helped out with a set of pads and rotors that I really needed and a great price. Chris and Samantha really made the experience pleasent.
- RRRaymondNov 16, 20252.0I got a refund, but. They left the lug nuts loose on my front right tire when I took it in because I had a nail in my tire, and was losing air. Front desk was polite, mechanic was definitely an idiot and kept telling me to get other things fixed that didn't need to be. Since this isn't the first time I've had problems from them, I won't come back again.
- TCTommy ColtrainNov 15, 20255.0The crew here got me right with a set of Mavis All Seasons at a great price! Fast and friendly service! Highly recommend!
- LELizzy EveretteOct 23, 20255.0I rented a car from enterprise and the tire popped the same night I got the car. I was extremely stressed on the side of the road and had it towed to NTB around 1 am after hours. Later that morning, I received a call at work that they were going to fix the tire and needed a little more info and after I told them it was a rental, they said they would call the rental company for the info and take care of everything. They called a little later saying it would be ready soon and they had talked to enterprise and I wouldn’t owe them anything. They kept me informed with what was going on and eased my mind so that I could focus on work and I was able to pick it up after work, around 8:10 pm. Jordan at the front desk was extremely friendly and definitely made the experience better. I live in the area and will be back if I have any future tire issues.
Frequently Asked Questions About NTB-National Tire & Battery
What types of auto services does NTB-National Tire & Battery in Chesapeake offer?
NTB offers a wide range of auto services including tires, brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
What are the usual business hours for NTB in Chesapeake?
NTB is open Monday through Saturday from 8:00 AM to 6:00 PM on most days, with extended hours until 8:30 PM on Thursdays, and Sunday from 9:00 AM to 5:00 PM.
Where is NTB-National Tire & Battery located in Chesapeake?
NTB is located at 113 Debaun Loop, Chesapeake, VA 23320, USA.
Does NTB in Chesapeake accept debit cards and checks as payment methods?
Yes, NTB accepts debit cards and checks as payment methods and does not require cash only.
Is NTB-National Tire & Battery in Chesapeake wheelchair accessible?
Yes, NTB has a wheelchair accessible entrance and restroom for customer convenience.
Can customers book a service appointment online for NTB in Chesapeake?
Yes, customers can make reservations online through the NTB page on the Mavis website at https://www.mavis.com/locations/chesapeake-debaun-loop-va.
What are some nearby dining options customers can visit before or after their service at NTB in Chesapeake?
Nearby dining options include Popeyes Louisiana Kitchen Battlefield, Arby's, Starbucks, La Hacienda Mexican Grill, and Bubba's 33 - Chesapeake, VA, offering fast food, coffee, Mexican, and American cuisine.
Where can customers get a quick oil change near NTB in Chesapeake?
Valvoline Instant Oil Change is a nearby oil change station close to NTB for convenient service.
Are there banks nearby NTB-National Tire & Battery for customer convenience?
Yes, Dollar Bank and Mariner Finance are nearby financial services where customers can handle banking needs.
What beauty and wellness services are close to NTB in Chesapeake for customers to consider?
Nearby beauty and wellness options include Clover Nail Spa, Naked Waxing and Body Bar, Vance L. Moore II salon, AM Aesthetics and Wellness medical spa, and Good Beauty Skin and Beauty spa.