Business Details
About
Towing Service Station
Hickory Towing is the premier towing company serving Chesapeake, VA, Virginia Beach, and Moyock, NC. We specialize in both regular and heavy duty towing. With a state-of-the-art tow truck fleet, we handle all towing and recovery situations with speed and professionalism. We also offer private property towing to remove illegally parked vehicles and maintain order in your community. Count on Hickory Towing for reliable, fast, and expert service whenever you need it.
Location
Hours
Reviews
4.1
334 reviews
5 stars
253
4 stars
7
3 stars5
2 stars3
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the professionalism, efficiency, and helpfulness of the staff, particularly mentioning drivers like Patrick and Matt.
Response Time
Many reviews highlighted the quick response times, with several customers noting that help arrived within 30 minutes.
Customer Experience
While most feedback was positive, there were some complaints about rude customer service and issues with billing, indicating inconsistency in customer interactions.
Affordability
Several customers mentioned fair pricing and affordability, although there were also complaints about unexpected charges.
Overall Satisfaction
The majority of reviews expressed high satisfaction with the service, recommending Hickory Towing for future needs.
- ATAteya Terrell1 day ago1.0So, I was involved in a car accident in October. My car was towed to the new yard in Chesapeake (without my consent) because I was taken by ambulance. While my car was at the tow yard, it was broken into amongst a few others.. my phone, my airpods, my medicine & a few other items were taken. The owner showed me the video so there was proof that this did occur… i never received any compensation for the things stolen since my car was in THEIR possession & i had to wait until Monday to even retrieve anything from my car (my accident was on a friday). Long story short, if your using there yard as a storage or if your car needs to be towed or have been towed by them. Please protect your belongings because they will not be compensated by them.
- GGG GilmoreDec 21, 20255.0Hickory Towing was highly recommended to us from Checkered Flag for towing. As it ended up, Matt used his high powered charging equpment to jump my vehicle. It went from dead to running within minutes so I did not need a flat bed tow. I was able to drive it to the dealship for service quickly and on a Saturday before they closed! All around Hickory Towing is a great service company, has top notch equipment and highly trained people! I'm Impressed and Thankful!
- MKMatthew KullDec 17, 20255.0I had a great experience with Patrick at Hickory Towing this morning! I needed to get my truck to the shop for a leaking water pump. Called Hickory Towing and within 30 min Patrick was at my house and had my truck loaded up heading to the shop. Very professional, efficient and great to work with! I will definitely be calling Hickory Towing for any future towing needs!
- TBTraci BriggsDec 5, 20255.0Fantastic experience with Hickory Towing! Called around 8am and Patrick was here by 9 to take my car to the dealership. Everything went smooth and easy!
- TTTrishDec 4, 20255.0Very quick and affordable service. James R was extremely helpful and went above and beyond helping with my vehicle! Would highly recommend Hickory Towing!
Frequently Asked Questions About Hickory Towing
What services does Hickory Towing offer?
Hickory Towing offers 24 Hour Towing, Long Distance Towing, Recovery Services, Heavy Duty Towing, and Private Property Towing services.
What areas does Hickory Towing serve?
Hickory Towing serves Chesapeake, VA, Virginia Beach, VA, Portsmouth, VA, and Norfolk, VA.
What are the operating hours of Hickory Towing?
Hickory Towing operates 24 hours a day, 7 days a week.
How can I contact Hickory Towing?
You can contact Hickory Towing by phone at +1 757-697-5006 or +1 757-419-8171, or by email at hickorytow@aol.com.
Where is Hickory Towing located?
Hickory Towing is located at 3511 Business Center Drive, Chesapeake, VA 23323, USA.
What payment methods are accepted at Hickory Towing?
Hickory Towing accepts American Express, Cash, Discover, MasterCard, and Visa.
What should I expect from Hickory Towing's towing fleet?
Hickory Towing has a state-of-the-art tow truck fleet capable of handling regular and heavy duty towing with speed and professionalism.
What nearby businesses can I visit around Hickory Towing's location?
Nearby businesses include Mid-Atlantic Coatings (contractor and sandblasting services), Chesapeake Construction Equipment (retail), and Zippy Shell (self storage facility).
How can nearby companies like American Packing & Crating and Iron Mountain be useful to Hickory Towing customers?
Customers dealing with transportation, freight, or business records management may find nearby services like American Packing & Crating and Iron Mountain helpful for related logistics and storage needs.
Are there any recreational or specialty stores near Hickory Towing?
Yes, nearby places include Norfolk Tent Company, which offers gym and sports and recreation venues, and Sherwin-Williams, a hardware and painting store.