Business Details
About
Towing Service Station
Hickory Towing is the premier towing company serving Chesapeake, VA, Virginia Beach, and Moyock, NC. We specialize in both regular and heavy duty towing. With a state-of-the-art tow truck fleet, we handle all towing and recovery situations with speed and professionalism. We also offer private property towing to remove illegally parked vehicles and maintain order in your community. Count on Hickory Towing for reliable, fast, and expert service whenever you need it.
Location
Hours
Reviews
4.1
328 reviews
5 stars
248
4 stars
7
3 stars
5
2 stars3
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Matt and Johnny for their professionalism and support during stressful situations.
Response Time
Numerous reviews noted the quick response times, with many customers receiving assistance within 15-30 minutes of calling.
Mixed Experiences
While many reviews were positive, there were several complaints about rude staff, poor communication, and issues with billing practices, indicating inconsistency in service quality.
Professionalism
Several customers appreciated the professionalism of the drivers, who were described as courteous, knowledgeable, and careful with vehicles.
Value for Money
Many customers found the pricing to be fair and competitive, with some noting that they received additional help or services without extra charges.
- CDCarson DavidsonOct 28, 20255.0Hickory towing is always my go to for our needs! Great service and always super friendly. Patrick kept me up to date through the whole process, definitely recommend!
- CJChristopher JamesOct 16, 20255.0The guys at Huckory are great people. They are efficient and professional. They quickly got my car back 90 miles to Richmond. Patrick is the best!
- RGReginald GriffinOct 15, 20255.0I absolutely recommend using Hickory Towing. The customer service is Top notch and the owner is awesome. Matt is very personable and helpful. Make them your first call if you are ever in need of some roadside assistance. They can tow any size vehicle.
- ACAnna CrapanzanoOct 14, 20255.0James was super helpful and communicative. He arrived quickly, and got the car to the shop safely!
- BSBraden SoikaOct 14, 20255.0Quick, easy, and as affordable as a tow place can get. I have been having unfortunate issues with my car. And they’ve been able to help me out on 3 occasions in the last month. Sure it’s a bummer, hr working with people with great personalities and are quick at taking action, helps make the situation all the better. I never did get my tow driver’s name but he’s helped me 3 times with my Honda Civic. You know who you are. Thank you, man.
Frequently Asked Questions About Hickory Towing
What services does Hickory Towing offer?
Hickory Towing offers 24 Hour Towing, Long Distance Towing, Recovery Services, Heavy Duty Towing, and Private Property Towing services.
What areas does Hickory Towing serve?
Hickory Towing serves Chesapeake, VA, Virginia Beach, VA, Portsmouth, VA, and Norfolk, VA.
What are the operating hours of Hickory Towing?
Hickory Towing operates 24 hours a day, 7 days a week.
How can I contact Hickory Towing?
You can contact Hickory Towing by phone at +1 757-697-5006 or +1 757-419-8171, or by email at hickorytow@aol.com.
Where is Hickory Towing located?
Hickory Towing is located at 3511 Business Center Drive, Chesapeake, VA 23323, USA.
What payment methods are accepted at Hickory Towing?
Hickory Towing accepts American Express, Cash, Discover, MasterCard, and Visa.
What should I expect from Hickory Towing's towing fleet?
Hickory Towing has a state-of-the-art tow truck fleet capable of handling regular and heavy duty towing with speed and professionalism.
What nearby businesses can I visit around Hickory Towing's location?
Nearby businesses include Mid-Atlantic Coatings (contractor and sandblasting services), Chesapeake Construction Equipment (retail), and Zippy Shell (self storage facility).
How can nearby companies like American Packing & Crating and Iron Mountain be useful to Hickory Towing customers?
Customers dealing with transportation, freight, or business records management may find nearby services like American Packing & Crating and Iron Mountain helpful for related logistics and storage needs.
Are there any recreational or specialty stores near Hickory Towing?
Yes, nearby places include Norfolk Tent Company, which offers gym and sports and recreation venues, and Sherwin-Williams, a hardware and painting store.