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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(544 reviews)

Business Details

1301 S. Military Hwy., Chesapeake, VA
23320, United States
(757) 420-7700

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chesapeake, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Military & Paramount location today.

Location

Enterprise Rent-A-Car
1301 S. Military Hwy., Chesapeake, VA
23320, United States

Hours

Reviews

4.3
544 reviews
5 stars
382
4 stars
62
3 stars
22
2 stars
11
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Reservation Issues

Several reviews mentioned problems with vehicle availability and fulfillment of reservations, leading to customer dissatisfaction.

Cleanliness and Vehicle Quality

Customers appreciated the cleanliness and quality of the vehicles, although some reported receiving dirty cars.

Mixed Experiences

While many had positive experiences, there were notable complaints about unprofessional behavior from certain staff members and poor handling of issues.
  • JB
    Jeanne Barfield
    3 days ago
    5.0
    Needed a rental while my car was in the bodyshop. Insurance Company made the arrangements, Enterprise came to pick me up. I didn't like the car they had assigned to me. They were very accommodating in changing car and had another one ready in a few minutes (even if their lot was almost empty). Nice experience, pleasant employees.
  • AU
    A Google User
    5 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • RA
    Ruth Adams
    6 days ago
    5.0
    Enterprise provided a good vehicle the same day as needed. The car was clean and very serviceable. Explanation was clear. I'd use them again.
  • DE
    Dave Elisha
    Feb 20, 2026
    5.0
    Great experience at this facility. They made everything easy during our collision repair! Best experience at a rental facility ever. Thank you to Carlos for his top notch, responsive and fast service and coordination! Highly recommend.
  • BB
    BONE
    Jan 27, 2026
    1.0
    Despite reserving a premium SUV four weeks in advance for a family trip, the vehicle was unavailable at my local branch. I had to request the representative to locate an alternative, and fortunately, one was found approximately 25 minutes away. Given an upcoming wedding proposal in March for which I have already booked another premium SUV, I am concerned about its availability, as this would leave a significant number of individuals without transportation. Consequently, I am considering making future reservations through the airport location.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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