Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Chesapeake, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cedar Road location today.
Location
Hours
Reviews
4.3
171 reviews
5 stars
122
4 stars
20
3 stars
5
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from specific employees.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including not receiving the reserved car and poor communication regarding reservations.
Efficiency
Customers appreciated the quick check-in and check-out processes, often noting minimal wait times.
Vehicle Condition
Feedback indicated that while many cars were clean and well-maintained, some customers reported issues with vehicle cleanliness and odors.
Management Concerns
Some reviews pointed out management issues, including understaffing and poor handling of customer complaints.
- SSSteve SantosOct 24, 20255.0The enterprise on Cedar Road is great! Everything was quick and easy. The fellow on the desk was helpful and quick. I would rent from them again in a heartbeat.
- JWjadon williamsAug 5, 20251.0I booked a rental with Enterprise not once, but three separate times, and each time I showed up at the store, I was told the vehicle was not available—even though I received confirmation beforehand. This was incredibly frustrating and a huge waste of time.3x The customer service was unacceptable—no clear communication, no accountability, and no real effort to resolve the issue. This is by far the worst customer service experience I’ve ever had with a rental company. If a reservation can’t be honored, don’t confirm it. Completely unreliable.
- FEFran EJun 25, 20255.0Enterprise Rent-A-Car continues to be, hands down, the most customer friendly corporation I have ever had the enjoyment of working with.
- BBbmw2fixJun 11, 20255.0I had the most helpful and polite Enterprise employee for my recent rental. They need to use her to train new employees..
- CJClinton JamesMay 31, 20255.0Great place to rent from the intended was nice hand polite.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Chesapeake offer?
Enterprise Rent-A-Car in Chesapeake offers a wide range of vehicles including car rentals, van rentals, luxury car rentals, and airport pick up services.
Where is Enterprise Rent-A-Car located in Chesapeake, VA?
It is located at 1245 Cedar Rd, Unit M, Chesapeake, VA 23322, USA.
What are the business hours of Enterprise Rent-A-Car on weekdays?
The rental office is open Monday through Friday from 8:00 AM to 1:00 PM and again from 2:00 PM to 5:30 PM. It is closed on weekends.
How can I make a reservation with Enterprise Rent-A-Car Chesapeake?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/va/chesapeake-cedar-rd-21h2.html or by calling +1 757-548-2676.
Are there any special rental deals available at Enterprise Rent-A-Car Chesapeake?
Yes, they offer great weekend rates. You can book these deals via their weekend specials page.
Which payment options does Enterprise Rent-A-Car Chesapeake accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car Chesapeake offer discounts for active military members?
Yes, they offer discounts for active military personnel.
What nearby dining options are available close to Enterprise Rent-A-Car on Cedar Road?
Nearby dining options include Mikado Japanese and Thai Restaurant, Domino's Pizza, Creek American Restaurant, Skrimp Shack seafood, Plaza Azteca Mexican Restaurant, and Ynot Italian - Cedar pizza and desserts.
Are there beauty and wellness services near Enterprise Rent-A-Car Chesapeake?
Yes, nearby beauty and wellness places include Beautiful U Hair Salon, Epix Hair Studio, Nails First salon and spa, Chesapeake Wellness Center offering chiropractic and massage services, and Hair By Mardie hair salon.
What local businesses are near Enterprise Rent-A-Car that could be useful for errands?
Nearby businesses include Mail Werx shipping center, UPS Access Point post office, Dollar General for convenience and pharmacy needs, and Shell gas station for fuel.