Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chesapeake, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cedar Road location today.
Location
Hours
Reviews
4.3
175 reviews
5 stars
125
4 stars
20
3 stars
5
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Reservation Issues
Several customers reported problems with reservations, including not receiving the vehicle they booked and lack of communication regarding availability.
Efficiency
Many reviews commend the quick and efficient check-in and check-out processes, although some customers experienced long wait times due to understaffing.
Vehicle Condition
While most vehicles were reported as clean and well-maintained, there were complaints about receiving cars that smelled of smoke or were not in the expected condition.
- VBVanessa Butler6 days ago5.0Enterprise on Cedar Road in Chesapeake, Virginia has very friendly and courteous staff. It was a pleasure doing business with them
- TLTony LopezDec 26, 20251.0So I went today Fri, Dec 26 and the costumer service was such horrible I wanted to wash my car and all I asked was if I had to drop off my keys or wash it myself and and I was told by the person in charge that they don't take random people's car just private companies cars only.
- SSSteve SantosOct 24, 20255.0The enterprise on Cedar Road is great! Everything was quick and easy. The fellow on the desk was helpful and quick. I would rent from them again in a heartbeat.
- JWjadon williamsAug 5, 20251.0I booked a rental with Enterprise not once, but three separate times, and each time I showed up at the store, I was told the vehicle was not available—even though I received confirmation beforehand. This was incredibly frustrating and a huge waste of time.3x The customer service was unacceptable—no clear communication, no accountability, and no real effort to resolve the issue. This is by far the worst customer service experience I’ve ever had with a rental company. If a reservation can’t be honored, don’t confirm it. Completely unreliable.
- LLLarry LoweryApr 22, 20161.0Totally disappointed ,I have used enterprise solely for my business the last six years only to find out they could provide a vehicle for business trip. I am really feel let down. I thought I could depend on them.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Chesapeake offer?
Enterprise Rent-A-Car in Chesapeake offers a wide range of vehicles including car rentals, van rentals, luxury car rentals, and airport pick up services.
Where is Enterprise Rent-A-Car located in Chesapeake, VA?
It is located at 1245 Cedar Rd, Unit M, Chesapeake, VA 23322, USA.
What are the business hours of Enterprise Rent-A-Car on weekdays?
The rental office is open Monday through Friday from 8:00 AM to 1:00 PM and again from 2:00 PM to 5:30 PM. It is closed on weekends.
How can I make a reservation with Enterprise Rent-A-Car Chesapeake?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/va/chesapeake-cedar-rd-21h2.html or by calling +1 757-548-2676.
Are there any special rental deals available at Enterprise Rent-A-Car Chesapeake?
Yes, they offer great weekend rates. You can book these deals via their weekend specials page.
Which payment options does Enterprise Rent-A-Car Chesapeake accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car Chesapeake offer discounts for active military members?
Yes, they offer discounts for active military personnel.
What nearby dining options are available close to Enterprise Rent-A-Car on Cedar Road?
Nearby dining options include Mikado Japanese and Thai Restaurant, Domino's Pizza, Creek American Restaurant, Skrimp Shack seafood, Plaza Azteca Mexican Restaurant, and Ynot Italian - Cedar pizza and desserts.
Are there beauty and wellness services near Enterprise Rent-A-Car Chesapeake?
Yes, nearby beauty and wellness places include Beautiful U Hair Salon, Epix Hair Studio, Nails First salon and spa, Chesapeake Wellness Center offering chiropractic and massage services, and Hair By Mardie hair salon.
What local businesses are near Enterprise Rent-A-Car that could be useful for errands?
Nearby businesses include Mail Werx shipping center, UPS Access Point post office, Dollar General for convenience and pharmacy needs, and Shell gas station for fuel.