Business Details
About
Lincoln Mercury DealerBrake ShopAuto Repair ShopAuto Body ShopUsed Car DealerAuto Parts StoreTransmission ShopOil Change Service StationCar Leasing ServiceCar Finance and Loan Company
Location
Hours
Reviews
4.7
602 reviews
5 stars
542
4 stars
20
3 stars9
2 stars4
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their professionalism and willingness to assist throughout the buying process.
Sales Experience
Many reviews noted a seamless and enjoyable car buying experience, with salespeople being patient, non-pushy, and attentive to customer needs.
Service Quality
While the sales experience received high marks, there were mixed reviews regarding service department responsiveness and quality, with some customers expressing dissatisfaction with service delays and communication.
Overall Satisfaction
Overall, customers expressed high satisfaction with their purchases and the dealership's commitment to customer care, often feeling like part of a family.
- JJJawanza Jabari6 days ago5.0We reside in NC and located a vehicle in VA, with our exact specifications. The purchase process was pleasant and seamless, with very accommodating staff. Our sales person even took his personal time to pick up us at the airport and transported us to the dealership to retrieve our vehicle. We have been very pleased with the pre, during, and post purchase.
- LGLinda Garrison6 days ago5.0I absolutely love Cavalier Lincoln the greatest dealership to deal with. From my sales men Earl and financial guy Mike Childress both fantastic.
- JBJulie BigamJan 5, 20265.0Everyone at Cavalier Lincoln was wonderful to work with and Nick (our salesperson) was amazing-personable and friendly and so professional! Cavalier was not the closest Lincoln dealership to me but I would definitely make the longer drive to do business with them again!
- SAShelby AcevedoJan 5, 20265.0Great experience at the Chesapeake Lincoln Ford! I got my 2026 Lincoln Navigator in the color I wanted! No one else had the color in stock! The salesman demonstrated the car's features and knew a lot about the vehicle.
- JMJonathan markJan 3, 20261.0Earl Odom assured me I would get a $2,000 rebate when I purchased my 2025 Navigator after I provided proof of Ins for my sprinter van. I provided it months ago.....still havent recieved it.