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Cavalier Ford Greenbrier

4.6
(3644 reviews)

Business Details

1515 South Military Highway, Chesapeake, VA
23320, United States
(757) 424-1111
https://www.cavalierfordgreenbrier.com/

About

Car DealerBrake ShopAuto Repair ShopFord DealerTruck DealerUsed Car DealerCar Battery StoreTransmission ShopCar Leasing ServiceCar Finance and Loan Company

Location

Cavalier Ford Greenbrier
1515 South Military Highway, Chesapeake, VA
23320, United States

Hours

Reviews

4.6
3,644 reviews
5 stars
3,123
4 stars
181
3 stars
64
2 stars
50
1 star
226

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and professional staff, highlighting their responsiveness and willingness to assist throughout the buying and service processes.

Sales Experience

Many reviews noted a smooth and stress-free car buying experience, with salespeople being attentive to customer needs and providing transparent pricing.

Service Quality

The service department received high marks for efficiency, thoroughness, and effective communication, with several customers appreciating the convenience of services offered.

Teamwork

Multiple reviews emphasized the collaborative nature of the staff, showcasing how team members support each other to enhance customer satisfaction.

Mixed Experiences

While most feedback was positive, a few customers reported issues with communication and service delays, indicating room for improvement in these areas.
  • SR
    Sherry Ross
    1 day ago
    5.0
    It was the BEST EXPERIENCE EVER purchasing a new vehicle. Seth Andreson and Zinar in finance was so pleasant to work with and it was a quick transaction as well with a very fair trade in value on my used SL550. I encourage anyone to go there f9r your next purchase.
  • CK
    Cindy Kroger
    2 days ago
    1.0
    Very poor customer service. Our brand new 2024 Ford Expedition has been to this dealership three times and they have not resolved the problem. We contacted Ford directly who contacted the dealership and told them what to do and they refused to do what Ford told them to do. They also refused to escalate the issue so that our problem could be resolved. In addition they blatantly lied to use and told us that our vehicle just did not have that blue cruise capability. DO NOT RECOMMEND THIS DEALERSHIP AT ALL. STAY AWAY.
  • SA
    sherry altenbaugh
    Feb 26, 2026
    4.0
    Unfortunately we have not been able to come to a deal on a vehicle I was hoping for. however it was not due to anyone's fault at the dealership, just the timing isn't right. Everyone was very professional and courteous and tried to get me the car I wanted, it was just not the right time. I will continue searching for a new vehicle that will fit my needs and budget with a little more research. I recommend if you are looking for a vehicle and know what is possible for you then by all means Cavalier Ford at Greenbrier is a great place to shop.
  • MP
    Merious Priddy
    Feb 25, 2026
    4.0
    Back in May of 2025 I purchased a 2013 Expedition King Ranch and I just had diagnostics done on it for the transmission, I did buy it as is but I haven't had it a year yet and now I need a new transmission, power steering flush and new tires! Any assistance to this matter would be greatly appreciated!! Thank you! It only had 88k miles on it when I bought it!
  • BB
    Brian belby
    Feb 13, 2026
    5.0
    My wife had her heart set on a Ford Maverick, and Max Allee at Cavalier Ford made the entire experience absolutely seamless. From the moment we walked in, Max was attentive, knowledgeable, and genuinely committed to helping us get the exact truck she wanted. He kept us updated every step of the way and went above and beyond to make sure everything lined up perfectly. Thanks to Max, the process was smooth, stress‑free, and honestly enjoyable. If you’re looking for someone who truly takes care of their customers, Max Allee is the one to see at Cavalier Ford. Highly recommended. Zinar was also fantastic in assisting us through financing process which also was flawless.

Brand Certified Facts from Cavalier Ford Greenbrier

This information is certified by Cavalier Ford Greenbrier and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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